Subway

"I'm an ex-employee of this location as of 1/15/24. I have nothing good to say about subway itself or the owner, Roman. To start, as someone who was very recently employed there, Roman treated me with discrimination. I dont know what his reason was, whether it was my age or something else entirely, but the terrible treatment i received consists of public humility, restriction of employee rights, threats against my pay and my job, i could keep going. His treatment of me affected me outside my job. Regarding the store itself, the customer service is beyond awful. The way the employees talk about their regular customers is extremely disrespectful. Roman, the owner, is so focused on how much money he can make, he refuses to allow the staff to throw out rotting and wilting products (a major health hazord), then instructs the staff to put in on the line to serve (another major health hazord). Roman does not train his staff personally. They recieve training from paper and paper only. Now I've been with subway for a year and ive known they are struggling as a business and from my experience, it's very obvious why. You can't run a successful store with a bad owner."

"Subway as a chain has always been reliable. But unfortunately this location has lost my trust, business, and loyalty. Hours are inconsistent and appear to close early but still accept mobile orders (and the money) even while they are not present in the building. Open signs have also still been on even if they are closed. More than three times I have experienced this, and I am disappointed with the service here."

"The leadership team quit and left this poor young lady to make food by herself. I got stuck in an hour long line only to be told that they didn't have the basics to make my sandwich and she couldn't even refund me because I paid online and she already cashed the order out somehow. I called another store in the area and asked if they could refund me or transfer the order to that store and she just said I needed to make the girl at this store refund me, there was no way around it. I'm still trying to figure out how to "make" her refund me. What a disaster. It was a huge order for my entire family to make matters worse."

"Shame on you Subway! You have one person working and can’t adequately fulfill demand. Raise the prices but can’t hire more people or pay employees to work. Why even have the ability to order online?! It’s quicker to go in store, wait in a huge line, than to order online."

"Big store. Lots of seating inside. Not the standard subway look with the booths. Nice, clean, and modern. I had the new keto bread called Hero bread. I thought it was really good. It's a bit dense. But I did get mine toasted. 52g fiber, 24g protein. This bread is being tested in 4 cities. Colorado springs is one of them. PS.. more expensive than other subways"