Wendy's

"Ordered food then they came on said they where closed and it was only 10:30pm and they don't close till 1 am. They had a long line. So I guess they where gonna tell everyone they're closed. Who ever the manger is there at night? You need a new one. Not running your restaurant right at all. Turning business away. This Wendy's on Colfax sucks. They get a 0."

"I wish giving 0 stars or taking them away wasn’t an option alas, it’s not. The store was out of cookies for the day at 4pm…because apparently nobody will want one for dinner??? (The lazy manager was a surly African American man who looked more disheveled and dirty than the clientele.) The manager got snippy with me when I asked for a refund. Stated the money doesn’t go to the store when bought thru the app, refused to compensate me and told me to go thru the app…(which sucks for anything other than placing an order) the store needs to be shut down. It’s over-run with homeless and the staff keep it just as dirty as an encampment."

"This is the first time I've ever heard of a fast food restaurant running out of American cheese. And I still have to pay full price? Since when did the baconator only come with two half pieces of bacon? Worst fast food I've had since I can remember"

"We ordered for delivery via DoorDash, and the food was scheduled to be delivered around 7:15 PM. At 9:00, the food arrived. Well, not our food. We had ordered two chicken sandwiches, a six-piece nuggets entree, fries, and a vanilla Frosty. The food that came was, instead, two burgers, fries, cheese fries, and a chocolate Frosty. We don't know whether this was someone else's order, whether the deliveryman took the wrong order, or whether Wendy's themselves messed up our order. We attempted to call the corporate customer service line, but they were closed for the day (should be 24/7). We then attempted to contact the local Wendy's restaurant (the restaurant the order came from), but they did not pick up the phone after five calls. We have only been there one other time, but here is a run-down of that experience: the cashier tried to argue with us when we asked where our Frosty was, claiming that we didn't order one. (His colleague had to inform him that we did, indeed, order a Frosty.) The tables were dirty and clearly hadn't been cleaned in a few hours, and there were no napkins at the drink/concession area to clean off the tables ourselves. The food also took longer than you might expect when there was no one else in the restaurant. That experience might've earned 2/5 stars (possibly even 3/5 because the food was very good), but after this experience, we have given up trying with this Wendy's location. Updated ( As of 5/7/22): After avoiding this place after our last fiasco, we decided to revisit this place, as opposed of ordering through door dash to avoid any incidents. The place was very empty when we went; at first we were worried that the resturaunt was pickup/delivery only. However, the guy at the counter greeted our order and handed us our receipt. Now be warned; the inside was very dirty and unkept. It seems they were m ore worried about the drive-thru/online orders than people wanting to order and dine in. The floors hadnt been swept, the condiment station had trash around it, the tables were dirty with crumbs with some of the chairs not even pushed in. Everything else was fine though - the drink machine they have had any drink we could for, the food ready in no time, had our order correct, even the fries were salted to perfection, with the chicken having that perfect amount of crisp to much on. I recommend going for the food, but I would not for place to sit in and enjoy your meal. If I return to this place in the distant future, I'll be taking it to-go!"