Buffalo Wild Wings

"Went at 5:30 pm today. Clearly not enough help, as 30 min wait to order, another 30 to get a beer and Pepsi refill. It's March Madness be ready for busy night. Fries were cold, short wings ordered 12 got 11, server did nothing about it. Cheese curds were only warm, then cold about half way through. We saw server maybe every 30 minutes, he was horrible. Used points for free curds server couldn't figure it out. So I paid and used points!! No manager visable what so ever. I go here weekly. Probably will go to Highlands Ranch or Park Meadows!!! Shane"

"I recently had the pleasure of dining at Buffalo Wins and I have to say, it was an incredible experience. The ambiance was cozy and inviting, and the staff was exceptionally friendly and attentive. The highlight of the evening was undoubtedly the burgers. I ordered the smoked brisket burger, and it was hands down the best burger I've ever had. The combination of smoky, tender brisket and the juicy, flavorful patty was a taste sensation like no other. The quality of the ingredients was evident, and the presentation was impeccable. The menu offered a variety of burger options, each more tempting than the last. The combination of flavors and textures was truly exceptional. In addition to the outstanding burgers, the restaurant offered a diverse selection of sides and drinks that complemented the meal perfectly. The strawberry margarita was a delightful surprise, with the perfect balance of sweetness and tartness, making it a refreshing and delicious choice to accompany the meal. The overall dining experience at Buffalo Wins was nothing short of fantastic, and I can't wait to go back and try more of their delicious offerings. If you're a burger enthusiast or just appreciate great food and drinks in general, Buffalo Wins is a must-visit. I highly recommend it to anyone looking for a memorable dining experience"

"My family went in last night and our waitress made it incredibly clear that she did not want to serve us. We walked in and came to get our drinks and rolled her eyes when we ordered. It took a long time for her to fill our drinks and came back to get our food orders but then just walked away when she saw one person was in the bathroom without saying a word. She came back almost 20 minutes later after we had to walk up to the bar to get refills on our waters because she didn’t come back. She took our food orders and forgot to put in food for 2 of the people in our group and when we asked about it she rolled her eyes again and went to the kitchen. She walked past us multiple times without giving an update or even looking in our direction. We were lucky one of the other servers came over to check on us so that we could get an update on the food and refills. We were trying to be polite and kind to her but she made us feel that we were not important and that she would rather do anything else than her job. We will not be back but huge thank you to the bar tender and the other server who checked on us when our server refused to."

"We have tried the castle rock location multiple times with hopes service and food delivery would improve, but to no avail and at this point we will not be back. We were pleased yesterday that the empty tables were clean, as when we went on New Years, all empty tables were still full of trash and food. Our server yesterday was kind and attentive but had to keep apologizing about kitchen timing. We ordered drinks and our two kids meals as soon as we sat down, and ordered our meals as soon as our server brought us our drinks. 45 minutes later we still had no food. At 50 minutes we got ONE of the meals for our kids. Next kids meal and one adult meal came 10 min later. After an hour and 15 min, I still did not have my meal (a side of fries and some wings). Previous visits we could not even get the attention of our server - you get one shot to make your order and then that’s it. But this visit, I was cautiously optimistic because our server touched base multiple times. However, the food did not come out in a timely manner and it came so piecemeal that we could not enjoy our meal together. In response to the companies reply: no I will not be doing more work to report this. Based on the Google reviews, this is not a one off issue but a chronic issue at this location. I'm surprised that based on the same issues being spoken about in review after review, that it hasn't been addressed yet. Do better."

"Went here after it had been open for a couple months. We waited 3 hours for food. The waitress didn't bring us the right food and it was cold. Instead of waiting longer we took what they had brought and the waitress was going to credit our ticket. When it came time to leave she hadn't credited our ticket. Fast forward four months later. I ordered online for pickup more than three hours before pick up. Arrived at the restaurant about 5 min late just to be told they're a hour and a half behind. Avoid at all costs if you want good food and not die of old age waiting."