Potbelly,

1341 New Beale Street, Castle Rock, CO 80108

"I would like to point out to the manager at the Castle Rock location (short man with dark hair and black framed glasses) working this afternoon, that a little kindness and customer service goes a long way!! I eat there multiple time a week being that I work right next door. Tonight I asked to exchange 2 dollars in change for 2 dollar bills and the manger told the nice boy working NOT to help me that there's a bank right next door. I don't know what bank he banks at but the lobby at Chase bank is not open at 4:40 pm on a Sunday. Not to mention that there was NOT ONE single peron inside the restaurant, in line to order, or in the drive through. It's not the message, but the delivery. He was very rude, which is why I'm leaving this review. Thank God for the nice employees at smoothie king."

"I’m generally not a huge sandwich fan, not when there’s other lunch options. I really enjoyed the meatball sandwich- and the atmosphere is cute. Has a few books and a drink fridge (with cream soda!) I don’t have any complaints about the service, although I did read the reviews from this past week. I didn’t sense anything rude, just pretty busy."

"We had Potbelly cater our daughter’s first birthday party and it was such a hit! We ordered 4 boxes of sandwiches and they were all so delicious. So many people at the party commented on how nice the presentation was and how much they enjoyed the food! I was really happy with the way everything was packaged so nicely with each sandwich individually wrapped and all presented in a nice box. We didn’t even eat the sandwiches for a few hours after pick up and everything was still warm because of how they packaged it. Becky, the store manager, was so helpful and kind when we came in to place the order. I highly recommend using this location for catering! Couldn’t have been more happy!"

"Our first time here. I had the chicken pot pie soup that was delicious. The salad was also very good. I want to try the BLTA next time. We don't have this place near our home in Idaho so we have to travel here or to Utah."

"PotBelly is one of the underrated sandwich shops here in the Denver and surrounding suburbs. If you like cold sandwiches, this is the place to go. At times, you may catch a musician playing music for the customers which I find quite pleasing and soothing. The customer service is outstanding, the facility is super clean and maintained, and the food is always great. If you’re not up to making the trip to PotBelly, guess what, they have a mobile app for doordash and if you don’t want to go inside, guess what again, this family has a drive thru! That is an added bonus. I highly encourage and recommend others to come here and support your local establishment during these trying times."