McDonald's

"I simply asked for an Americano with one of the employees, but he didn't understand. I spoke to his manager, who said, 'Go to Starbucks if you want an Americano!' The way he talked was unexpected. He doesn't seem to understand customer value and service. He was about to argue when I mentioned that this is not an appropriate way to speak. This guy is damaging the franchise and McDonald's credibility. He must be fired."

"The best fish sandwich from any other McDonald's store. Only between 6pm-9pm. I tried it again during the day and it wasn't the same and customer service sucked on a Saturday during lunch the young guy at the window was annoyed when I asked any questions and rolled his eyes when I got to the window to pay."

"Sparse and weird. This isn't the future any sane person wants. This McDonald's concept must have been dreamed up by someone deathly afraid of human warmth and hospitality. Seriously bizarre. The drive-thru is okay I guess."

"This is what they do...play on their phones, and then blame you when they give you the wrong order that belongs to someone else."

"I worked at Mcdonalds when I was in high school, years ago. The food was excellent and from the manager to the front staff we gave excellent customer service always being super nice to the customers because we knew that their business is what paid our pay checks. Your Mcdonalds, your manager which is black is very rude and then your food is not good. Your buns are hard and the fries are brown. Meaning your grease is not being drained and refilled daily. Your drive through person tonight pushed my bag into my hands, not nice at all. I will not be returning to your Mcdonalds just to much unprofessionalism, just to much. I'm so sad about my order tonight and the treatment that I have received from your facility and staff. God Bless people who try and be nice to others. Amen"