Sonic Drive-In

"Me and my wife were trying to get 2 vanilla cokes with real cream extra cream. First time they brought out one coke with no cream, we asked for our second coke vanilla with cream, extra cream and for the first one to be remade to what we ordered, they come back out with 2 drinks that are less than what we asked for. And asked for payment for drink number 2. The first drink rang up as $2.05 the second coke $2.59 dont know how thats possible when we attempted to get the same thing. While waiting for my card we were looking at these Regular coke with maybe some cream? We get the recipt back for $2.59 and it says reg coke ad rel crm extra rl crm so I press the button to ask for the correct items because this isn't it. Some man who works there came out with just some real cream, not understanding the real problem is my wife and I wanted vanilla coke not Regular. So the man took the 2 drinks they brought out to us for correction number 2 now and threw them away in the trash right in front of me and my wife. So now my wife doesn't want anything that come out of that kitchen due to the fear of retaliation. All she wanted was a vanilla coke cream extra cream. It's that simple but we got called ridiculous for asking for a refund and not accepting the 3rd tried corrected sodas, I made sure to record the encounter, the manager made sure he got a few pics of me too after he knew he was on camera. Went behind a window and picked up the phone as if he was calling the cops on me and my family for wanting a drink from sonic lol."

"I had a good dining experience here that was comparable to other Sonic locations that I ate at. The service was fast. The staff was polite. The food was good. No complaints. I like having the tater tot option on the menu. Sonic also has some unique menu items that make them stand apart from other fast food restaurants."

"When you order a churro shake and somehow on the order line it becomes a hot dog that may have been bitten into and mozzarella sticks. I appericate the attempt and the funny story for years to come but advise all to check the bag and receipt. I learned tonight I need to step up my fast food order communication game and go with my gut if it doesnt feel right.Sometimes your order a churro shake and life gives you a hot dog and you make the best of it. Would try again just with more caution and communication."

"This is one of the worst experiences I have had at any establishment period. They ignored the order boxes for 15 minutes before telling us that they weren't taking orders from the boxes and we had to go through the drive through. One of the employees hosted a colorguard meeting outside while brining her entire team free food. The drinks were all made wrong. We paid for the blasts and less than an inch into the cup it was all vanilla ice cream. We decided to sit outside and enjoy our food and they turned the lights off on us??? They are still open for over an hour. The girl standing right in front of the window is chewing gum into the food she is making and glaring at us. These employees have an incredible attitude problem and unhygienic practices. They have signs everywhere saying they're hiring and it seems about right as this entire staff needs to be fired asap."