Jimmy John's 5646 Allen Way, Castle Rock, CO 80108

"As a kitchen manager, this is unacceptable. I would not allow my employee to send that out. This is downright laziness. Unfortunately it was bought for me yesterday so I can't take it back."

"Lost a customer! This location has gone WAY downhill! After a couple of mediocre experiences over the last 6 months or so we decided to give it another chance as we (usually) enjoy the food. This must be a miserable place to work and obviously understaffed so I blame this on the "ownership" and not the inept staff. We came in at 6:30 pm to a single employee running everything who was obviously not happy to be there and was not friendly and hard to understand. Ordered 4 standard sandwiches with one of them adding pickles. Did not get the add on and got a different sandwich for one even though he read off the order correctly. I'd chalk that off to being understaffed at dinner time! But the worst of it all was how disgusting the store was. Trash on floor, not a single clean table, the whole place smelled of body odor and the restrooms were worse. Definitely not recommended, take your business elsewhere. After a review you are asked to go to the website and give them specific info on your experience, which I did. Then you never hear from them again. Don't waste your time and definitely don't waste your money eating at this location!"

"I routinely order catering for my job without issues, but this location failed me. Not only was the food not ready on time, but there was no sense of urgency. No one had a care in the world as they slowly puttered around. When I asked for an ETA, they were rude. They also didn’t label the food. It was a guessing game with 36 half sandwiches. It looked very unprofessional when no one knew what they were getting and I didn’t have answers for them. Finally, I only got about 5 mayonnaise and mustard packets for the whole order. So everyone except the first few people had dry sandwiches."

"I came in to pick up an order for my colleagues, and I and I was quickly greeted with good mornings and Hello’s from the staff. There was about six employees all diligently working on different things. There was one working on cleaning the lobby getting ready for the Friday rush, while the rest were cleaning and shelving chips. The lobby was clean and chairs were organized. My order was patiently taken and the new menu board was explained in great detail. The food was quickly made and when I got to my destination it tasted fresh as if they just baked the bread. I look forward to visiting this establishment for future orders for me and my colleagues."

"I love the smell of fresh bread right when you walk in! It is packed with meat and it’s my favorite places to get a delicious sub. We were in and out in no time and back to work in the hour. The staff was friendly and helpful when I customized my order and we’ll be back soon!"