Jimmy John's

"The food is good but I don’t like this store. I order here every week (or try to) for the past year and I won’t be any longer. They close at 9 and I usually call between 8- 8 30 and they refuse to drive 3 min. They frequently don’t have a driver, and they forget drinks all the time. When they don’t want to deliver (basically at 8 30) they shut down the ability to order on the website. I was a manager and delivery driver for Jimmy Johns for 4 years. We always delivered up until closing time and we always had drivers. Once the store manager was driving because we were short. This location is just plain lazy."

"We have always liked jimmy johns but the attitude of the person that took our order was rude and totally unfriendly. We got there at 8:10PM on a Friday night they close at 9. They had already put everything away and were doing the cleanup work we thought they were closing. He gave us the impression that we were intruding and annoying him. He was nothing but extremely rude and unfriendlyl. We spent $30 for sandwiches and were treated like dirt on his show. If I was the manager I would be appalled that my employees treat customers this way. I Don’t think that I will ever visit the Golden location again the one in Lakewood on Alameda, and the one at Belmar are both very nice and the employees are very friendly. Very very disappointed with this location and the employees. Even the guy that made the sandwich wasn’t friendly not as bad as the one that took the order but still doesn’t understand what customer service is. This is very unfortunate, because we are golden residence and like to patronize businesses in Golden. I would suggest that the manager give a hard look at their employees."

"We waited almost 15 minutes in line just to order (and there were other people in the line in front of us waiting even longer). There was only one employee and she was busy on the phone trying to take a phone order for the following day. Personally, if it was me, I would’ve asked the person on the phone to hold for just a minute to take care of the people waiting in line. Especially since it was an order for the following day. Eventually, we got tired of waiting, and we walked out."

"Jimmy John’s is fine as a whole, but this location can not live by the freaky fast promise. Service is always slow - even when there are no other customers inside. During my visit this afternoon, one of the workers was on the phone, troubleshooting an order, which is understandable. Gotta take care of business. However, there was a second employee whom I guess was simply observing. Either way - good sandwiches, but prepare to wait a little extra than usual at this location. Gave them another shot - over 20 minutes for one wrap. Absolutely ridiculous. This location is in dire need of new hires and training."

"I love their food, extras free and so fresh everytime. I especially like the caprese sandwich, but my secret is warming it up after I get it home... it's so addicting. Staff is always fast and super kind. The best part is they deliver, who doesn't want a sub sandwhich without having to go get it yourself when watching the game late or relaxing after work. Thanks guys!"