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Homewood Suites by Hilton Colorado Springs-North
9130 Explorer Drive, Colorado Springs, Colorado 80920
About the Homewood Suites by Hilton Colorado Springs-North
Homewood Suites by Hilton Colorado Springs-North is a charming lodging option located at 9130 Explorer Drive in Colorado Springs, Colorado. This hotel offers spacious and comfortable suites, perfect for both short and extended stays. Guests can enjoy amenities such as a complimentary hot breakfast, a fitness center, an indoor pool, and a business center. The hotel is conveniently located near popular attractions such as the United States Air Force Academy and the Garden of the Gods. Whether you are visiting for business or pleasure, Homewood Suites by Hilton Colorado Springs-North is the perfect home away from home.
Photos of Homewood Suites by Hilton Colorado Springs-North
9130 Explorer Dr, Colorado Springs, CO 80920, United States
Reviews of Homewood Suites by Hilton Colorado Springs-North
"reasonable option in No Colorado Springs. Rooms were clean and comfy, but half the hotel was closed for renovation and our half needs it badly! breakfast was great, staff is helpful and friendly. in 6mo or a year- when renovation is done- this will be 4 stars for sure!"
"Great location near a beautiful mountain view. Breakfast was hot and pretty good each morning. Not just continental or prepackaged foods. There was even a Valentine's Day event that was really sweet and nice to be served and eat some decent food without having to leave the property. We enjoyed our stay and will be back. Friendly service and staff."
"Honestly would not recommend staying here until they finish renovations (end of May). Rooms are literally falling apart, and are very dated. I won't go into this, because they are renovating and hopefully will be much nicer when everything is finished. Parking is also space due to the shipping containers taking up much of the parking. Additionally, the WiFi is 5 mbps max, with no higher speed option. It was almost impossible to get work done here. If you're planning to get work done in the room, I'd choose another place. That slow of speed is unacceptable in today's world for a modern hotel under the Hilton name. Overall not a great experience. I had a 2+ week stay planned here and checked out after just 2 days. I will give a shout-out to the front desk staff. They were accommodating, and didn't give any hassle with wanting to checkout early."
"The assistant manager with the shaved head is completely unprofessional. She was condescendingly spelling out Colorado on the phone to an elderly man. I was a receptionist for 4.5 years. I would NEVER speak to someone on the phone like that. Just shameful. Almost like she thought she was being cool or something? Also, the rooms have roaches. The coffee tastes like straight cardboard. The back door wouldn’t let us in with our keycard our second day so my husband had to run all the way around the hotel while me, our 3 year old and 11 month old had to wait in the freezing cold. Also, they wouldn’t give us a late check out even though the receptionist said “I don’t see why that would be a problem, we have 20 rooms”. When the assistant manager hung up the phone with the elderly man she said “No, we need the room”. We are also diamond members so they don’t care about customer service at all it seems. Oh yeah, I asked for a trash bag yesterday too and the lady was clearly annoyed she had to go out of her way to help me. If you’re going to work in costumer service, at least smile at the customers. You never know what someone is going through."
"I was apprehensive about this hotel after reading some of the reviews but everything was great. We got there a little early so our room wasn't ready. They gave us a similar room on the same floor so we could get settled sooner. The room was a good size, clean, and the king bed was comfortable. The kids slept on the sofa bed which had seen better days. Both kids were uncomfortable. We stayed four nights. Complimentary breakfast was good and the managers reception Wednesday evening was very nice. The hotel is in a great location, close to lots of restaurants and i25. Overall, I was pleased with what we got for the money."
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