Dairy Queen 4216 U.S. 64, Kirtland, NM 87417

"There free day was so packed for the first time. And food was great"

"I had a bad experience through the drive through with an employee. Spoke with the owner the next day and they handled it in a professional and courteous way. Thank You for listening! Going to give them another shot. Updating my review."

"You need to better Train the people you got taking orders at the drive thru. They have major attitude and aren't kind. Rude behavior and very impatient while a elderly person i was with was trying to order. It definitely was so disrespectful. I would definitely make all your staff do a courtesy training fast because whoever you have needs to improve their people skills. He should have known better."

"I'm sitting here in my car right now in total shock about the items that I just consumed in your store. The sign reads: "happy in a cup." But all I can think of is how full my cup was of depression. The best part about my experience tonight was being able to utilize the Restroom facilities due to the fact that I had been holding my bladder for approximately 17 hours. After 5 visits to the young lady at the cash registry, my order never became the item I ordered. To this very second...I'm confused about what I ordered. One minute there was cookie dough. The next there was no dough but tons and tons of chocolate Ice cream (I ordered vanilla). The next time I went up there was the no ice cream and only small chunks of chocolate. And by the time I got my order during the last attempt, I had received the very same wrong item that I had been given at the beginning of my order 45 mins prior. Tonight was going to be a very special evening with my soon to be bride. After hours exploring the nearby scenic routes of the reservation, we approached your Dairy Queen with high hopes. But we are leaving tonight with broken hearts, unmet expectations, and a mouthful of depression. I don't know what else to say other than I grew up in Texas and always had Dairy Queen, but my entire world has been turned upside down-similar to the melted blizzard that could not be turned upside down due to the poor combination of mixed up ingredients and lack of customer service at your location. The next time I come back I'll stick with only using the restroom and saying hello and good bye. This is why I do Bluebell."