Blake's Lotaburger

"I gave service five stars because of their attitude, it's slow, they move slow, they just smile and give zero effs! Love it. Food rocks."

"First off. Your getting 2 stars for not having proper management on the floor that can handle your rowdy staff of not caring. Amie gets 5stars for putting up with the two girls on shift right now. Forgetting the locals who buy here is hurting your business. The girl who bagged my order forgot two items and then stepped out for a smoke while it was busy. I love blakes just not this one."

"Food is good for take out. I called in a order, got there to pay. Card reader wasn't working. Tried a few different times. Said it was my card. Okay. Worked perfectly at the atm down the street. But they seemed annoyed. They were bickering back and fourth. Who ever is the "manager" was looked like she hated life. Got home my green Chile on the side was exploded in my bag. So now I have to clean my car seats as well."

"I'd give no stars if I could. It took them 30 minutes to cook two burgers, that's because 3 managers decided not to prepare our meal instead go prep food. The lady taking our order was not very good at it. They're electronic menus weren't working and she just assumed we knew. They let our cooked burgers sit out for a while before actually wrapping them up. Not only that, instead of receiving the bacon I paid extra for I got an extra patty. All done by managers. Lol"

"I ordered a breakfast burrito online and paid for it online. When I got there they didn't have my order and since lunch had ended, refused to make another one. The girl at the counter, Desiree, was very rude and LIED to me saying the money would be refunded to my card. It wasn't. I called their customer service number 3 times left 3 messages and never got a response. There is a name for this, it's FRAUD!!! I've been a customer at this location for years and have probably bought hundreds of breakfast burritos from them. Needless to say I won't be back. From now on I will drive the extra 10 min to Bloomfield and go to Los Barela's. The food is better and they actually care about their customers."