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Luxury Car Cosmetics
1050 Ford Street, Colorado Springs, Colorado, United States
About the Luxury Car Cosmetics
Luxury Car Cosmetics is a premier car repair institution located at 1050 Ford Street in the picturesque city of Colorado Springs, Colorado. Specializing in luxury vehicles, our expert technicians provide top-notch services to keep your high-end car looking and running its best. From cosmetic enhancements to mechanical repairs, we offer a wide range of services to ensure your luxury vehicle stays in pristine condition. Trust Luxury Car Cosmetics for all your luxury car repair needs in Colorado Springs.
Photos of Luxury Car Cosmetics
1050 Ford St, Colorado Springs, CO 80915, United States
Opening hours of Luxury Car Cosmetics
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
Day off
Sunday:
Day off
Reviews of Luxury Car Cosmetics
"The team at Luxury Car Cosmetics is phenomenal! From the front desk to the techs, they delivered as promised. As a small business owner myself, I truly appreciate the time and effort the owner Andy has put into building a great team. I am grateful for their communication throughout my repair process, and they made a truly seamless experience working with insurance. I highly recommend this team of experts for your repair needs!!"
"Expect dishonesty Made an appointment for my car to get assessed for mild hail damage at Luxury Car Cosmetics. The car was photographed, initial estimate from my insurance company was reviewed and I was told that the hail damage repair would take two weeks to complete. When I spoke to the scheduler, they said they were about 8-9 weeks out. I scheduled the hail damage repair for 10 weeks out. At the end of the third week after dropping my car off at the scheduled later date, I had not heard any updates and called to inquire. I was told that it should be done shortly. In the middle of the fourth week when I called for an update, I was told most of the work had been completed and very little was remaining but there was an insurance delay. I spoke to my adjuster and then called Luxury back. I offered to do a three way call with my adjuster from USAA, as he said there had been no contact and he wasn’t aware of any potential delays but Luxury declined saying their insurance person was on top of it and it would get sorted out shortly. At the end of the fourth week, now doubling the quoted time for repairs, my father in law stopped by to try and get some concrete information. He was told no work had been started and that it most likely would be at least three or more weeks before it was completed. I pulled my car that evening. I got my vehicle fixed at a different body shop which was able to schedule the work that following week and only needed two days to complete. A months of inconvenience while my car just sat in Luxury Car Cosmetics lot. Conclusion: If you choose to work with Luxury Car Cosmetics expect dishonesty. Based on this experience and other reviews, it is most likely that they stash work in efforts to ensure a steady work flow."
"I would not recommend this place to my WORST enemy. Car dropped off for hail repair, sat for 2 weeks as I was lied to about where the process was at. My insurance was not contacted at all while I was told daily pictures and info were sent. Andy seems to say whatever you want to keep your car sitting around, to charge insurance $2,750 for "storage". I should have knew better after I was verbally abused by Andy and yelled "I RUN A MULTI MILLION DOLLAR BUSINESS, YOU THINK 1 CAR IS GOING TO MAKE A DIFFERENCE". Stay far away from this place."
"I'm a big car guy, and quality service is important to me. My car was returned to me in better shape than when I dropped it off. The owner, Andy is awesome and easy to work with. These guys know what they are doing."
"My car got hit pretty bad in the June hailstorm. I took it to Andy and his team at Luxury Car Cosmetics. The process was quick (aside from insurance moving slow) and efficient. Got my car back this morning and you’d never know that there had been any hail damage. Overall my experience was good. I would go back and recommend others!"
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