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Goodyear Auto Service
1303 North Academy Boulevard, Colorado Springs, Colorado, United States
About the Goodyear Auto Service
Goodyear Auto Service is a trusted car repair and maintenance shop located at 1303 North Academy Boulevard in Colorado Springs, Colorado. With a commitment to providing top-notch service and quality products, Goodyear Auto Service is your one-stop destination for all your automotive needs. From tire replacements and alignments to oil changes and brake repairs, their team of experienced technicians is dedicated to keeping your vehicle running smoothly and safely. Visit their store today for expert service and reliable solutions for your car.
Photos of Goodyear Auto Service
1303 N Academy Blvd, Colorado Springs, CO 80909, United States
Opening hours of Goodyear Auto Service
Monday:
07:30 - 18:30
Tuesday:
07:30 - 18:30
Wednesday:
07:30 - 18:30
Thursday:
07:30 - 18:30
Friday:
07:30 - 18:30
Saturday:
07:30 - 18:30
Sunday:
08:00 - 17:00
Reviews of Goodyear Auto Service
"I'm doing three stars over ginger at the desk. I took my truck into the academy location in Colorado springs Colorado up past Platte. When I took my truck in I told ginger the list of parts replaced when I brought it in. I came in for an alignment the inner and outter tie rod ends and adjustment sleeves and two front tires. I had replaced all four ball joints upper control arms shocks booster and master along with gearbox and power steering pump this was all related to ginger at the front desk I took it in on a Tuesday last week they called me the same day saying they had the alignment and tie rod ends and adjustment sleeve in and aligned with the tires after they called me to tell me they had patched my tire which they didn't they had mixed.me up with another customer. Anyways the collapsable steering column had been removed and the steering wheel was turned while the column was removed they called me up the next day saying they couldn't get the steering wheel centered after I had spoke to ginger about having the mechanic pull the column and spline it 180° to the correct alignment. Well two days passed they fought with the truck called me that Friday saying exactly the same thing before as to they could not center the steering wheel and exact quote from ginger " I hope you didn't think the tie rod ends were the end all be all for the alignment" I cut her off and told her no that wasn't the end all be all the whole front end was. Anyways 3 days after ginger said the mechanic would call me the next day I finally got a phone call again from ginger saying once again they had fought with the truck and couldn't get the alignment done finally her being frustrated and myself being frustrated I was offered to speak to the mechanic which after a few minutes of speaking with him he was able to correct the problem and fixed the issue of centering the steering wheel by simply doing what I told ginger would need done to finish the alignment. After that she dropped the price slightly not enough to actually make me happy or not post this. The paper that was written up after the service and her not wanting to communicate with me while I was in the store paying for the work but the paper she wrote up I had already explained I knew of the issues with the truck and to me it seemed like an upset children trying to pin the blame against me when all issues was addressed upon turning over keys for the work I had mentioned. I think ginger could use a little more training in communication with her employees and a lot more training in customer service her attitude when I paid for services performed was way below satisfactory and even go back over our recorded phone calls I had addressed the issues numerous times over the phone......... Had tons more work needed done and do work for the community on vehicles that usually get taken to a shop and I pay out of my dime if required don't think I'll be sending any other customer vehicles here again. Anyone that would like to reach out to me from Goodyear please email contact info and I'll get in touch with you."
"Disappointed on my visit. Have wrangler advantage with kevlar tires on my grand cherokee. I only have 22k on these 60k tires and tread depth is 4,5,6,6 /32. Was told I did not rotate them enough and until they are all down to 4/32 there is nothing they can do to pro rate them. These tires are about a year old! So it looks like I will be driving in Colorado snow and spring rains with marginal tires until it meets Goodyears criteria. I have bought Goodyear tires a bunch over the years and have always been satisfied until now."
"I LOVE the Good Year location on Academy & San Miguel. I had a 8am appointment for an Alignment and they confirmed everything looks great filled my tires to 35lbs My vehicle was pulling to the right and I left there and my vehicle isn't pulling to the right anymore. Jim and the crew members were very friendly, quick and professional. Plus their Alignment Special is a great money saving service that everyone should have. GOOD YEAR TIRES 8167"
"Bought 4 new tires w. warranty for $837.89. In process they damaged a custom rim. When pointed out to the manager she tried to say it was there before! I let her know that was an outright LIE and she needed to repair the fresh damage. It was clearly new and there was no road grime on it. She actually LAUGHED. WOW. The estimated cost to repair the rim is $150. Wish I would've looked them up on the Better Business Bureau website before I went there. LOOK THEM UP! First red flag was that were hardly any cars there doing business. Consider yourself warned!"
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