Petco 3421 South Rio Grande Avenue, Montrose, CO 81401

"I told the girl my dog has a sore hip. She only came in to get her nails clipped. One of the ladies held her in her arms while the other clipped her nails. They were so nice to make sure she was comfortable."

"I drove an hour to this store to get supplies for my new puppy. I was shocked when I walked in the store. There is merchandise everywhere. A lot scattered all over the floor. The shelves empty, pallets full of merchandise all over the sales floor. I could not even get to some of the items to look at them. Unfortunately, they did not even have half the stuff I was looking for. Common items that are found in every other petco. My mother was with me. She has worked in retail for 30 years. She was in shock over the sales floor. The lady that checked me out asked if I found everything I was looking for, I said no and asked her what happened to the store. She just said we are doing the best we can. I don’t know what else to say, other than I was really disappointed. I can’t imagine being an employee and working in that mess. It has to be so frustrating."

"Grooming department overbooked their day and cancelled my appointment for my 2 rescue dogs!!!! i had booked my appoint a very long time in advance, they canceled it the day i was to bring them in. Manager Heather and Groomer Lexi have issues with sweet Rescue dogs!!!!! Gave lame excuses why they couldnt groom, stating that i booked them wrong online. Horrifing! i have 5 dogs my real groomer couldnt get them in. I feel they were rude and made up excuses to not groom them. they over booked their day, and my dogs took the hit. will NEVER go to petco grooming ever again! If they were going to weasel out of grooming they could have at least given me time to find someone else before christmas. AWFUL! Laurie Ware"

"I'm not a huge fan of big box pet store corporations, but the staff at this Petco are very friendly and approachable. Honestly better than PetSmart in my opinion. However I do wish that they will clean their bathrooms better, because the last couple of times I was there there was toilet paper on the floor and it was dusty. I get that the store is old, but it should still be cleaned. The animals sold here are decently cared for. I got a budgie parakeet from them named Marley and he's my buddy. Hopefully he lives with me as a companion for the entirety of his lifespan."