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Apex Auto and Truck
5990 Tuckerman Lane, Colorado Springs, Colorado, United States
About the Apex Auto and Truck
Apex Auto and Truck is a premier car repair institution located at 5990 Tuckerman Lane in Colorado Springs, Colorado. With a team of skilled technicians and state-of-the-art equipment, we offer top-notch repair services for both cars and trucks. Whether you need routine maintenance or complex repairs, our experienced staff is here to provide efficient and reliable service. Trust Apex Auto and Truck for all your automotive repair needs in Colorado Springs.
Photos of Apex Auto and Truck
5990 Tuckerman Ln, Colorado Springs, CO 80918, United States
Opening hours of Apex Auto and Truck
Monday:
07:30 - 17:00
Tuesday:
07:30 - 17:00
Wednesday:
07:30 - 17:00
Thursday:
07:30 - 17:00
Friday:
07:30 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Apex Auto and Truck
"REVIEW - Sept. 2017 I'm pretty disappointed with the integrity of Your Import Car Doctor. I took my 2002 Toyota in for an oil change, 4-tire rotation, and inspection of an odd whirring-like noise that was coming from my car. The manager, John, seemed friendly to me & this place had great reviews, so I trusted them. When John called me back, he said the noise I was hearing was from my left & right axles "having excessive play" (which is also written a couple times on the itemized list he gave me) & needed to be replaced "ASAP." Each axle cost $387 a piece to fix, not including labor. Upon hearing this, I decided to give my dad a call, who has been a reputable mechanic for 25+ YEARS. Because it would be $500 cheaper to buy the parts & have family fix my car, my dad bought 2 new axles and arranged for me to drive several hours to AJ, who is a trusted friend of the family. My dad is 1,200 miles away from me; otherwise I would have immediately gone to him for my car issues. AJ was done in an HOUR. Turns out, the noise I was hearing was NOT coming from my axles; it was coming from this huge piece of plastic jetted up somewhere near the top of the wheel. That's it! This piece of plastic was not inconspicuous by any means & was "not something that could have been missed by a mechanic who knew what he/she was doing" (his words). Both of my axles were FINE & did NOT need to be replaced as soon as possible. AJ had NO IDEA why it was recommended they be replaced ASAP. I don't hear the noise anymore after AJ removed that piece of plastic, so my problem is solved! If I went through with having both my axles replaced, I would've paid over $770 to get a repair done that I didn't even need. (My dad paid ~$100 for both the axles to be shipped, when clearly he didn't need to purchase them, but hopefully we can return those.) I expected great things from this business. Sure, they provide coffee & doughnuts. Sure, the waiting area is homey. But, when all is said and done, these things are trivial & say nothing about the integrity of a business. The unfortunate truth is that many auto shops take advantage of car-naïve individuals & seems to happen especially to women. I didn't think Your Import Car Doctor was one of those sketchy places that took advantage of its customers, but I guess I was wrong. UPDATE - 12/24/17: I initially posted my review back in September (Sept. 30th), so I'm a bit shocked that Your Import Car Doc responded to my review merely a week ago... Nevertheless, I will address some of the bizarre statements made in his response. • The "phone messages" I assume are referring to the ONE phone call I received from John several days after I posted my review. John stated he saw my review & asked me to call back. I did not return this (one) phone call because I did not want to give Your Import Car Doc more of my business or time. • I was not standing over AJ as he fixed my car (duh) & this happened back in Sept, so I do not have the specific details on WHERE this piece of plastic was lodged... But I'm sure I could reach out to AJ via email & ask him for those specifics. • I think it's pretty obvious by now that the noise I was hearing was coming EXCLUSIVELY from that piece of plastic. The reason I went to Your Import Car Doc in the FIRST place was because I was hearing this whirring/grinding noise. Thus, it is IMPOSSIBLE I "picked up some debris" on the way to AJs; I heard this noise BEFORE I went to AJs & BEFORE I went to Your Import Car Doc. As soon as AJ removed this piece of plastic, the noise I heard was completely GONE. • There was never a "clicking" noise?? • Sure, I appreciate the new axles gesture, but I didn't need new axles to begin with... Yes, my brakes are a bit squeaky, but my car is still running completely fine, just as it was before without that plastic."
"Glo-plug replacement. Scanned error codes myself and brought in, but shop charged for duplicate diagnostics (-1). After replacing plugs, same error codes returned, plus a new one (-1) while driving home! Shop was stumped, and owner suggested that this work might be covered by a recall (+1) after the initial "repair" was completed (-1). Obtained second opinion from dealer service mechanics, and turns out this shop damaged the head of one the glo-plugs they replaced (-2). Although the owner did offer to make it right (+1), I took it to the dealer instead. For that reason, my four cars and I will not be returning."
"Again, I have to give a shout out to Randy and his crew. I own a 2012 lifted 6.7 diesel F250 that had numerous front steering and other issues. I had Apex A& T diagnose and repair the issues and Wow!!! what a difference. My truck has never driven as well as it does now. Thank you so much Apex! This is a trustworthy honest competent facility."
"This is a reputable Business!!! Again, Randy and his crew have never disappointed us. Outstanding workmanship, very honest and quite reasonable. We've been doing business with Randy for about 15 years."
"Apex - truck & Auto Repair! Been bringing our cars to Randy for years! Excellent mechanic! Update 10/10/22 Still very happy at Apex, they recently added a fence around the playground out back. Perfect if you have littles and it's nice out. My 6 year old wanted to come with me for my oil change to come play. See photos of the play area."
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