Phil Long Collision Center

"Did not get good information as to completion of car. There is damage on the rear compartment inside. It appears they put a sharp object (car part) and gouge the side. (They took a picture of the damage over a week after they got the car and claim it was there prior to receiving the car. How does that work?) They kept my car for a week and half after it was done because they were waiting for payment from the insurance company, but they didn't send the new estimate to the company until after completion. Phil Long finally replaced the part inside my car. Most of the time, very nice people to work with, but they could improve the care taken with the vehicle."

"Highly recommend! The customer service was outstanding from the front desk to the individual responsible for repairs to my car. I was kept informed of progress every step of the way. The workmanship on the repair was excellent and my car was cleaner when I picked it up than when I dropped it off. A+"

"Took my car in here to get the front windshield replaced for my new 23 Santa Fe I bought from Phil long Hyundai motor city. Reached out months ago about getting my windshield replaced. Sent all the info and was told it was forwarded to the right person. Months later I called to check in and was told they didn’t even have my information or request. Came in to get it replaced after they got the windshield in and my interior dash was damaged in two areas to where it needs replacing. And now just found out they did not hook the windshield wiper fluid hose back in after they got it done so I sprayed windshield wiper fluid everywhere on my engine . My car was smoking. I thought there was a fire at first. This is some of the worst customer service experience I’ve ever had. How is this okay at all? This is simple business 101 and they can’t even do that."

"Brought my car here for body work after it was at a shop in Denver for 2 months after an accident because of a pot hole. The guys at Phil long did an amazing job on the body work and also found things that were done incorrectly at the other shop which I had suspected. They also worked with my insurance through the headache it was with the other company changing numbers on the estimates and all kinds of things. I wish I brought it here from the beginning. I hope I don’t have any more accidents but if so, I won’t go anywhere else except Phil long and would recommend to anyone looking for a honest reliable company for body or mechanical work. The last photo with snow is from before work was done."

"The BEST experience I have ever had with any body shop. They did an exceptional job and my car looks like new again (better than new). They had to fix my trunk, bumper, fenders, and a few other dents and it looks fantastic. I also ask them to remove all the models, trim emblems, and make the front grill and back emblem black. As you can see from the pictures, it looks AWESOME! My service adviser, Lisa was professional, friendly, very knowledgeable, and kept me updated at all times. She had great customer service, and was such a joy to work with. THANK YOU, Lisa!!! I would highly recommend Phile Long Collision Center to anyone who is looking for a GREAT body shop."