Walmart Auto Care Centers

"Went to get an oil change and tire rotation and I had a custom bottle opener attached to my keys. Once I received my keys back I noticed my bottle opener was missing and I told management about it missing and they told me they don’t know what happened to it or where it went."

"I got new tires here and it was the worst experience. I got in their line outside at 1215. I got seen at 1240 and ordered 2 tires. I was told my wait would be an hour and a half to 2 hours. By 3 I went back to the tire department and my car was Still not even touched. 355 my car finally goes into the bay. 410 someone told me I HAD to order 4 tires or else I would be turned away, after arguing back and forth and waiting 4 hours I conceded to the 4 tires. 445 they come to tell me they don't have the tires that I ordered at 1240. 515 I ask how much longer it's going to take for my car to be completed. They tell me 20 minutes, they still needed to balance my tires and put them back on my car. 6pm I finally get my car back. Just about 7 hours waiting, 5 hours past their estimated time, 4 tires instead of 2 and zero courtesy or respect or common decency. I will never ever come back to the auto care center."

"Absolutely terrible experience!! Took my truck in about a month ago to have my wheels rotated. They called me and said they couldn’t do it because my lugnuts were too tight. I picked up my truck took it home and realized they didn’t put my wheel lock back in. After many trips and phone calls they cannot find it. They told me to take it somewhere pay to have my lugs removed then they would reimburse me. I have been to three different tire shops so far and no one can help without severely damaging my wheels. Still trying to find a way to get these off and they won’t do anything about it. Absolute worst experience ever!"

"I'm pretty impressed with this place. I've never had anything done at any location, but a friend said she knows someone that works here and that they do a good job and I will go there again. I went within an hour of their closing and there were I think 2 in the shop and 2 others waiting before mine. At the time they pulled mine in, they were actually closed, but they didn't seem to mind at all. Friendly and professional as could be. I felt bad because I knew it was going to take awhile for mine, with 2 tires that had nails and an oil change so ordered them pizzas since it was also late at night. The guy that helped me for all but checkout was really funny, such a great sense of humor and personality. They knew what they were doing when they chose to have him deal with customers for sure. The price was crazy cheap. I got fully synthetic oil and they had to repair 2 nails in one tire and 1 in the other, plus they checked and topped off all the other fluids for less than 100$. My car is still reading 100% oil life a week later and the tires are all holding their exact air so they did a good job also. I'll probably consider them for my next set of tires but will definitely make them my regular place for oil changes."

"Beware having them install your battery. Bought battery and had installed. Car kept stalling out when coming to stop. Mechanic knew this when giving to me and said it was something with the alternator, just needed to run for awhile. Fast forward 2 days later when the stalling is becoming worse and more dangerous everytime I drive. Including stalling while merging onto road. I pull into advanced auto parts and they take a look. The problem was that the connection to the battery was so loose that could easily just pull them off. So the car wasn't get the proper amount of electricity. I was about to replace my alternator before the way more knowledgeable folks at advance pointed out the obvious issue. Walmart mechanic almost cost me a lot of money and gave me my car in a way that was unsafe without trying to figure out the issue. Useless."