Aspen Auto Clinic

"I had an oil change and after we picked up the vehicle my wife noticed a slight tear in the seat. It was after hours for the shop so we called the next day. I notified the service manager and he said he would like to see it so we stopped by and he was more than willing to repair the tear. He called an upholstery shop near by and we set up a quick visit to get an estimate. The owner of the upholstery shop made a comment that he didn’t think the mechanics were responsible for the tear and that the leather seat had vinyl around the outer part of the seats. He said he has seen several of these seats have the same type of tear because of normal wear and tear. I notified the service manager and he said he would be more the glad to repair the seat as he earlier stated even after I told him what the upholsterer said. We split the cost and he has my upmost respect and appreciation."

"Aspen Auto Clinic is really the home of expert service! They not only figured out what was wrong with my vehicle but got it repaired in the blink of an eye! The guys were all very professional, and I wouldn’t imagine going anywhere else. I highly recommend this shop!"

"Justin, Steele, and the team are amazing! They took great care of me and my car. Justin explained everything I needed to know and patiently answered all my questions! I would highly recommend Aspen Auto Care on Tutt!"

"Came here to get a second opinion about an expensive service that I was told I needed at another shop. They were kind enough to take a look at it and let me know I did not in fact need to replace the parts I was told were broken. They saved me a ton of money and got a new customer for life. I appreciate the honesty and knowledge that was given. Thank you!"

"Where do I start? I have been meaning to write this review for over a year but haven’t been able to even think of the name Aspen Auto Clinic without cringing. My 2016 Mercedes GLC (my prized possession at the time) started having transmission issues only an expert could explain. My husband and I spent hours scouring the internet for mechanics after finding out Mercedes dealership/mechanics would take too long to get us in. We came upon Aspen with promising reviews and claims to be specialists in import and foreign vehicle repairs. The car went in for over a week with a whopping bill and not many answers. A few days later the car had the same problems and would only go into reverse. Aspen promised to fix it, finding the problem. When that work was done over a week later, we got a call to come pick it up with a warning that a technician had bumped the bumper of the car on a yellow pole while pulling it into the mechanics garage/building. They gave us their word that the damage would be covered by them. The damage was over 3k, and at the time auto body shops were backed up for months. Aspen was still trying to charge us! By this time we had to deal with two different managers (constant turn over of management). They never provided good communication, a rental vehicle or good service. We have felt totally duped but in a situation we couldn’t get out of without getting the vehicle repaired. Aspen was never able to complete the repair and we had to have it towed to another dealership for final repair. Months later, and renting a car on our own dime the car was repaired both mechanically and cosmetically with lots of headache in between. Aspen did hold true with holding up their end of the deal and paying for the damage they caused cosmetically. BUT they were never compassionate, accommodating or helpful. I would never recommend them in the end as we are left feeling traumatized and taken advantage of."