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The UPS Store
3578 Hartsel Drive, Colorado Springs, Colorado, United States
About the The UPS Store
The UPS Store at 3578 Hartsel Drive in Colorado Springs, Colorado, is a convenient one-stop shop for all your shipping, printing, and business service needs. Whether you need to send a package, print documents, or access other financial services, our friendly staff is here to help. With a wide range of services available, including packaging supplies, notary services, mailbox rentals, and more, The UPS Store is your go-to destination for all things business and finance. Visit us today and experience the convenience and reliability that The UPS Store has to offer.
Photos of The UPS Store
3578 Hartsel Dr Unit E, Colorado Springs, CO 80920, United States
Opening hours of The UPS Store
Monday:
08:00 - 18:30
Tuesday:
08:00 - 18:30
Wednesday:
08:00 - 18:30
Thursday:
08:00 - 18:30
Friday:
08:00 - 18:30
Saturday:
09:00 - 17:00
Sunday:
10:00 - 15:00
Reviews of The UPS Store
"I sent a package 40x26x16 through UPS a few weeks ago. I paid $198 and the charges were verified at drop off. A few days later, I get an email stating they are going to charge me an additional $214 because my dimensions were incorrect (even though I measured them, UPS confirmed the dimensions and weight, I had the buyer confirm the dimensions upon delivery, and I contacted the manufacturer of the box and they also confirmed my original dimensions) They audited my package and it was conveniently and exactly 1 inch too big according to their measurements and qualified for a large package surcharge. They claimed the package was 42x29x16, several inches of discrepancy. I gathered my evidence and disputed the charges, and when speaking to customer service, they agreed with me and said they would void the additional $214 on 1/22. On 1/30, ups very quietly recharged my card on file the $214 and stole my money. I contacted them again and asked for a refund. They claimed they refunded my money, but I have not seen it come back into my account. I called again after the “3-5 business days” and UPS says they issued it and to call my bank. So I called my bank and they said UPS has not issued anything and will have their fraud team investigate. UPS IS COMMITTING FRAUD ON MULTIPLE LEVELS AND STEALING PEOPLES MONEY. I WILL NEVER USE UPS AGAIN."
"Where to begin, waiting 25+ min to be helped, everytime I go to this location? The rude staff who mutter insults under their breath while helping customers? This store would be better off firing these employees and getting staff who can handle a line of 6 people without feeling overwhelmed and becoming aggravated because they are incompetent at their job.....im sure monkeys would be more proficient and more professional.....don't waste your time going to this store unless you have plenty of time to waste......"
"This has got to be the worst UPS store in Colorado. The help are rude and off putting. There is always a waiting line; obviously understaffed. I repeat.....the clerks lack basic people skills. Last time for me here."
"Successful delivery to New Jersey! Jeremy and the team at this location went above and beyond. Jeremy sent an email update on the packages my aunt had them prepare. This included pictures. He and the team took very good care of my two guitars and a number of original paintings in their ornate frames. There were 6 paintings, two dating back to the late 1970s-- one with a frame for a 30x40" canvas! Very precious cargo, which was thoughtfully wrapped with paper, then bubble wrap, then a layer of large bubble wrap, and wrap to cushion the corners. I was impressed! And the delivery folks also treated the packages with professionalism and care. Highly recommend. Thanks!"
"If I could leave 0 stars I would. The guy behind the counter was rude and extremely unhelpful when I dropped packages off for a return. I had to go back a week later to ask what had happened to the packages I dropped off. Again this same employee (short with brown hair and a beard) was behind the counter and was extremely rude and unhelpful. I will never return to this UPS Store location in Colorado Springs, Store #3835 in the King Soopers shopping center off Woodmen."
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