The UPS Store 9235 North Union Boulevard, Colorado Springs, CO 80920

"Went in for an Amazon return with the box Amazon/UPS delivered it in and they would not accept the box. it was in. The lady required us to buy a box for $25 to return the item back to Amazon when it was the same box they had delivered it in. Very annoying and completely unnecessary. Also the location is in front of the stop sign to get in and out of the Shopping Center on the King. Soopers gas station side so it has a lot of traffic. and. not easy to get in and out of."

"Rudest UPS store I have ever been to. Rude, slow, and inefficient. Ask for notary service, and was met with a rude response. Awful customer service, they forget we keep their business afloat. Hope this place shutters since there are plenty other stores we can use in town. No sense of pride nor understanding that we can take our dollars elsewhere."

"Came here at 9am on Friday. Quick and easy as well as very kind. Wish they had the amazon return station but excellent service"

"UPS the most frustrating and impossible delivery service to work with. If a package requires a signature, they refuse to leave it on the front porch even if I get on my security camera and give them permission to leave it. They won’t take a signed piece of paper with an ID photocopy. They give you a four hour window of delivery during a time that normal people are working and then don’t let you change the delivery time to a time that actually works. Unbelievably terrible service."

"I'll start this review by saying I don't know how UPS delivery drivers operate, if they work out of a certain store. I'll assume they do. At least others who have deliveries made by this man in my area NEED to be aware of him and his behavior. So the situation is that I opened my front door to go outside not realizing the ups driver was turning the corner of my driveway at the same time. My dog, who is incredibly vocal but wags his tail at the same time, runs out barking but stays a reasonable distance away from the driver. I ran out of the house apologizing, saying he won't attack you, he's only barking. As I made my way between the two finishing that sentence, the driver smiled and began pushing the package he was delivering against my dogs face. By this point I was a little bit speechless and only reached between them, even though my dog was not moving any closer to the driver. The driver then began hitting my dog in the face with the package he was holding. At that point I was close enough to intervene and pull my dog behind me and protected from blows. I told him not to ever hit my dog again and to leave my property. He threw my package on the ground and walked back towards his truck and stood there saying he was going to call the police. I said so am I and reiterated that he needed to leave. He just stood there for about a minute while I demanded he leave and he did nothing. When I began to record him, you can still see him smiling, enjoying the situation as I again tell him to leave. This time, being recorded, he leaves. After speaking with the police multiple times, I was made aware that the driver seen here smiling, in no fear, in no way having any negative response except psychopathy, demanded that the humane society be contacted about my aggressive dog attacking him. My dog at no point attacked this man. I write this review as a dog lover. I'm writing this review for others on this psychopaths route who have dogs. This man will attack your dog and attempt to have your dog euthenized for barking at him. This man is not mentally fit enough for a position that requires him to walk onto people's property and interact with the loved ones therein."