The UPS Store

"Super impressed. Excellent ,efficient and extraordinary service. They have the process down to the minute. So far the best UPS store . Under the new owner from the past year or so, this store has surpassed all expectations. 10 on 10."

"Amazing service!!!! If I could give 6 stars, I absolutely would. All the employees, but in particular Max, were helpful, kind, and professional. Max went above and beyond! I cannot thank him enough for his patience and empathy. I hope this review gets to the right person and Max can be recognized for just how wonderful he is!"

"This was the most difficult Amazon return I have ever had. The employee who claimed she owned the store was rude and difficult. (I later heard from the actual owner that was mortified that her employee treated me so poorly and lied about owning her store was actually her store manager)She took a customer in the middle of my return. Offered me a $40 box and $30 saying if I purchased a box she had to tape it shut. to put 2 lampshades in the box and tape it shut $30 seemed extreme, $3 to print the label. I was actually willing to purchase the box and label and purchase a $6 tiny roll of packaging tape but the fake owner was so unbearably mean and rude I took my items and left. I have used this store for years and sadly the previous owners sold their store and the new management tried everything possible to make my return complicated, difficult, uncomfortable and impossible. I thought maybe it was me but walked the exact same order into FEDEX in Greenwood Village off of belleview and they were so helpful, taped my boxes up for free, printed my return labels for free and were incredibly kind and helpful had me in and out in 5 minutes! . FEDEX now has a new client for life. STEER CLEAR OF THIS STORE IF YOU VALUE CUSTOMER SERVICE- they need a lot of work admittedly from the owner they need a lot of additional training. I posted my experience on nextdoor and it seems the rude employee experience and extreme charges here I are a widespread trend. Do not recommend"

"Fantastic customer service every time! Bryanna has helped me mail legal documents overseas for the past year. She is always so friendly, organized, and extremely knowledgeable. I highly recommend using this store!"