Gerber Collision & Glass

"Had my paint done at Gerber years ago and had the paint crack, which is not good. However, without any hassle they admitted they used a sealer years ago that they found to be faulty and completed the warranty repairs, which was great! It looks great again and Kerry was great to work with. I’ll be back if I ever need to, but fingers crossed that I don’t need collision repair again!"

"I would not recommend Gerber Collision to anyone. This past week I was involved in a hit and run and when I called my insurance one of the places they recommended was Gerber. When they called me to set up an appointment I spoke with someone named Brittany. She sounded very annoyed and had an attitude. The soonest they could get me in for an estimate was mid January. I told her that didn't work with my schedule and the next day that would work they didn't have availability until February. It's not feasible to drive around in a damaged car for over 2 months. I called my insurance company and they also recommended Caliber Collision and they were able to get me seen an get in estimate in less than 2 days. If you need your car fixed just go across the street to Caliber, they were very friendly, prompt and accommodating. Caliber asked if I was okay and showed compassion and now I'm able to get my car fixed in less than a week!"

"Went into getting estimate. Just an estimate for hail damage. Showed up 20 minutes early (2:40) for an appointment at 3, got checked in, and sat down. Then at 3:15, I went outside to get some fresh air, and over heard her asking a question to another customer about normal operation, that she didn't ask me. (That customer was ushered through and helped right away.) I follow up and ask her "am I supposed too do that as well?" ( Mind you the lot was full when I pulled in, so I just parked in a spot) she pulls back, says "um yea, I thought you already did that"......like what?!?! Then Im picking up my car, she didn't great nor attempt to help me, I just sat and waited for the adjuster to notice that I was there. So, she just let a customer sit in the lobby for 30 minutes plus, without checking-in and making sure everything was okay. How does the receptionist not make sure she asked the same basic questions to every customer? After all she is the first face you see when in the place of the business and the main customer service. If that how the receptions works..how's the rest go? Piss poor in my opinion. Update. they didn't do a proper inspection on my car... Wasn't able to put it "under the light" so they estimated me three to four weeks, but couldn't guarantee. Fast forward I get an update my car is 99% done but it's taken 2 extra days, at that 99% to get the finishing touches done 2 months after the first post."

"Gerber did an absolutely amazing job with the front end damage to our Ford Escape. The work they performed is truly next level, everything they touched looks brand new, it's like the accident never even happened. The service was great too, and most importantly, the cost was reasonable, huge amount of value here, very highly recommended, excellent work!"

"I brought my Tesla in for repairs. First of all, not all places have the ability, expertise, and authorization to make repairs on the Tesla. Gerber does. Secondly, they have a delightful, helpful, and understanding receptionist named Laura to help you on getting your repairs started. When I left my car with them, they said that I would probably get my car back that Friday. After a more thorough inspection, they discovered there needed to be additional repairs. Tony kept me updated through text message what they were doing and when they expected it to be done. I am expecting my car to be finished by this Friday. I will be a week later than I originally thought, but I will be happy to have my car in its original condition."