Discount Tire and Service of Brighton

"First off, the location of this, Discount Tire is less than 45 seconds from my work. So it’s super convenient to say the least. I called today to make an appointment to have my tires rebalanced and rotated, the same tires I bought Discount Tire. The lady that answered the phone was unprepared to take any phone call, behaved as if I was putting her out and was VERY eager to get off of the phone, (“we don’t accept appointments”, she blurted out before hanging up. I literally hung up and called the other Discount Tire across town, and had it scheduled immediately. That is a prime example of how you can lose a customer before you even see them."

"GO TO PEERLESS THIS PLACE IS GARBAGE! Went there with a slow leaking tire, told Tiffany who was "helping me" that it had a slow leak and I filled it up to 40 psi so that I could ensure getting to them. Tiffany then said she'd take a look, and she looked at the tire and I mean just looked with her eyes and then ( she did check the psi) said "it's at 40 psi and looks good, if it leaks again bring it back." I told her I was going on a trip and wouldn't be ale to bring it in anywhere other than here before that.. she said oh okay well if it's low in the morning you can bring it in. So I promptly left, stopped at peelerless. They listened to me, immediately took my tire off to put it in water with some soap to see if it bubbled. Low and behold, it did have a hole in it in the center of the tread invisble to the naked eye. They patched me up and I am safe to go on my trip!"

"Came in on a Saturday Morning at 830am. Wasn't busy and was able to buy tires and have them put on with in an hour. Friendly girl at counter and informative of Road Hazzard Warranty. FYI, they now close at 12pm, and while this place says Discount Tire they are not a chain affiliation store but an independent store. Their prices were not much different."

"I've always had great experiences with discount tire techs, and they've always been helpful and informative. We went to this discount because it was closest for a slow leak. They didn't really talk to us, just brought the truck to the back of the shop and checked all the tires. They mentioned corrosion on the rims interfering with the seal, and charged me $35 for the service. Came home and saw my tires bubbled out and when I checked the pressure it was 50psi. The tires are 35psi, written on the sidewalls... Go to a real discount store, skip this one because they refuse to talk to anyone about what they do. I prefer to be kept up to date on my truck, not shut in the dark hoping they don't break a vehicle I need. Edit: my front tire blew out, literally, on the highway. Even at recommended pressure, the damage is done and I am furious. I have to replace all my tires, and looking for a manager, I find that even though they use discount tire's branding, they're a completely different company. I'm staying with the discount tires I know from now on."