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German Imports Car Care
6989 South Jordan Road, Centennial, Colorado, United States
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About the German Imports Car Care
German Imports Car Care is a premier car repair institution located at 6989 South Jordan Road in Centennial, Colorado. Specializing in servicing German-made vehicles, our expert technicians are dedicated to providing top-notch maintenance and repairs for BMW, Mercedes-Benz, Audi, Volkswagen, and other luxury car brands. With years of experience and state-of-the-art equipment, we ensure that your vehicle receives the best care possible to keep it running smoothly on the road. Visit us today for all your German car maintenance needs.
Photos of German Imports Car Care
6989 S Jordan Rd #5, Centennial, CO 80112, United States
Opening hours of German Imports Car Care
Monday:
07:30 - 17:30
Tuesday:
07:30 - 17:30
Wednesday:
07:30 - 17:30
Thursday:
07:30 - 17:30
Friday:
07:30 - 17:30
Saturday:
Day off
Sunday:
Day off
Reviews of German Imports Car Care
"Initially, I thought I had a great experience here back in May of last year. I had my front brake pads and rotors replaced for a very competitive price. Unfortunately, my experience now invalidates my positive experience from before. My BMW has been shaking very aggressively whenever I apply my brakes. I took it to German Imports for a brake check and they told me it was the rear axle brakes. It was hard to believe since my rear brakes were good 7 months prior when they serviced my front brakes. So I took it to BMW for another set of eyes. They confirmed it was the front rotors. I called German Imports to explain what BMW observed and they gave me some lame explanation that their warranty is only for the pads as they cannot guarantee more than 3 months for the rotors. They told me they wouldn’t even replace the pads unless they were truly defective as if the car shaking during braking was not a major issue. So I lost confidence in their ability to own and honor their warranty and work. As of late, I took my car to another brake specialist. Like BMW, they confirmed the front rotors needed replacement. The specialist was surprised to hear that German Imports didn’t honor their warranty and now I’m out another $550 to get new front rotors. Either German Imports did not replace my front rotors like they said 8 months ago or they use really cheap parts. I will never take any of my vehicles here again and I strongly advise people to explore other reputable German auto specialists other than these guys. Don’t waste your money."
"My daughter’s Mini Cooper battery died and she was stranded, so we had the car towed to the shop and asked them to replace it along with an oil change. We received no verbal estimate and did not approve work, but they proceed anyway. My wife went to pick the car up and the bill was $800, which is $200+ higher than Schomp’s or any other shop in Centennial. They clearly took advantage of my situation and gauged us. I asked Ed for a $200 credit, and his response was bring your car back and we will remove the battery. They used to be very trustworthy, but not anymore in my eyes. Make sure you get either a verbal or written estimate in advance of any work or they will likely take advantage of you. They have lost us as a customer."
"I am grateful to have brought my vehicle German Imports, most specifically having their mechanic Tony work on my 2014 Audi S4. We ran into a few issues along the way, but the owner made everything 100% right in the end. Thanks guys, I will be back (hopefully not to soon)."
"The staff at German Imports were very nice. I liked the detailed report of my car and issues they found, including pictures and priority level. The price was reasonable compared to the dealership."
"Once my Audi dealer service plan expired, I have had my A4 Allroad at German Import Car Care twice. Once for oil change and another for 60k service. They have done a great job keeping my ride in excellent shape. Most importantly, the communication I had on status and updates was great My only recommendation to the team is to actually input any customer servicing directives directly into the computer then, print out planned work to review with customer."
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