Bumper Superstore

"Be very cautious. Check the Google Street View of the business. I ordered $2775 work of Ranch Hand bumpers. Received a tracking number and received a notice that the shipment had been scanned in to the local terminal and a phone notice to receive the shipment the following day. The shipment had not arrived 3 days later. Neither the shipper nor Bumper Superstore responded to my calls. This business may be an internet scammer. Not recommended."

"I am only giving 4 stars because I didn't actually purchase a bumper but the customer service I received from Chris was top notch. He was very prompt in his quotes and replying to my emails."

"Website shown the Scorpion LED rear bumper lights to fit my GMC truck. Got the kit and the wires were only half the length needed to wire up. Customer service said "Yeah that happens, you might try cutting the wires and adding the length you need but we have no fix" Really ? I took 3 days to reach anyone on the phone."

"I wish I would’ve used someone else. I spent so much money on these bumpers. $3,320 to be exact. I was really excited to use a local company to purchase the front and rear bumper for my Toyota Tacoma. I ordered the bumpers in early March and the store told me that the front bumper would come in in the fall and that the rear bumper was already in stock and that it would come in soon. Three months later I got the front bumper but never received the rear bumper. When I finally called them they said it mysteriously never even shipped. Then when I called back days later it apparently shipped but there was no tracking number. Needless to say still have not yet received the back bumper. All of that aside, when we installed the front bumper the instructions were an absolute joke! A couple of hazy pictures and a few written instructions. They did not send enough bolts OR the right length! to complete the job so we had to purchase more bolts. The weird little chunk of metal that they have resting on top as a winch cover is just the stupidest design I think I’ve ever seen. It rattles all over and I imagine it’ll eventually just fall out on a trail one day. And I’m not sure what they intended for the license plate… But I will have to re-drill new holes in order to accommodate to get my license plate re-attached. The quality of the bumper appears to be OK, but if I didn’t have my amazing husband, who knows what he’s doing, I would’ve been totally screwed. The bottom line is I did not feel confident with this company. When you call the number and talk to the lady at the front desk she’s totally awesome and she tries really hard to help you, but honestly if you don’t keep up with this company you won’t get your product. There’s is zero communication when you purchase. You better keep your order number and all the information associated with your purchase because you will not receive 1 ounce of information after your purchase, you are completely left in the dark, no emails, no phone calls, no text messages, no updates… Nothing! Not even a notification letting you know that the item will be delivered that day, not a follow up email or text or call to make sure that the item was delivered. Literally nothing! No, I would not purchase from this company again. I will go somewhere else and I will recommend someone else."