Rock River Grill & Tavern 700 Grand Avenue, Des Moines, IA 50309

"In a word... horrific. Marriott should be ashamed to offer this in their property. For breakfast, everything is pre-made, tasteless, and stale. Extremely limited "buffet" of only reheated potatoes, fake eggs, greasy & limp bacon, and factory sausages. No to-order meals. One "server" for the entire restaurant that seems only able to refill your water and bring your over-priced check."

"This place is a hard zero. I got the American breakfast and my wife got The omelette breakfast. When we first got there there was nobody to seat us. The waitress tried pretty hard to convince us to get the buffet which is $18 a person. The coffee is low-quality which isn't too bad as that's easy to look past. We waited nearly 30 minutes to get our food despite the fact that nobody else was really there. my wife's hash browns were burnt and as hard as a brick and could be picked up like a piece of toast. My hash browns however we're very undercooked and mushy like mashed potatoes in the center. My wifes although it was just folded up scrambled eggs with a couple chunks of me with a handful of cold cheese on top. If you're going there for breakfast you might as well just get the buffet. Or you know, go to McDonald's, which is going to be better quality."

"We usually come here every year for Thanksgiving, but was disappointed this year. I really enjoy the ambience of the restaurant and they moved their Thanksgiving buffet to a ballroom with the hotel. It was a very plain, cold atmosphere. I felt like I was eating in a soup kitchen. On top of that there was an $11 "service charge" for the buffet on top of the cost of buffet. We will not be returning next year."

"I have been here a couple of times and both the times on a Wednesday. They have a Pasta buffet going on every Wednesday which is pretty good. Considering the ambience and the price they charge, I find it attractive."

"Walked in 15 minutes ago (and counting) following the instructions posted on their sign located at the entrance "please seat yourself..." So decided to look around for a server, walked to the bar area and found an employee, so asked about the servers and his response was "I am here". Wont disclose the name of the server, I could tell you were not having a good day and that you were understaffed for the day. But please remember we are your customers it's not our fault. Your response should have been something along the lines of "we apologize for the delay, we will be with you in just a moment". It never hurts to be courteous. Finally a server comes (different person) and asks, "do you know what you guys want?" To what we answer "we don't have any menus..." her reply "you did not grab menus on your way in?""