Arnold Boot & Shoe Repair Cedar Rapids, IA 52402

"Simply terrible experience...couldn't get a hold of...wouldn't answer phone...had to redo my boots twice. Couldn't get my foot inside boot after resole....told me it was my fault....mentioned to him I wore them in...swore at me a threw my boots across the hall. Told me to get the f out....no problem"

"The shop owner takes your shoes and demands payment up front and then becomes impossible to reach - been trying for nearly a month and he keeps assuring me he’ll be at the store and then it’s closed again. Would not recommend."

"I noticed a recent negative review and so felt some skepticism to visit. I brought in several work boots in need to stitching and was given an assessment and quote on the spot. I was happy with the plan and so left the boots and walked the mall while he worked. The stitching they provided is bringing additional life to my boots, so I’m happy with the work and will gladly return."

"I paid for a service and never got serviced! Typically, I don't post reviews. However, the service was so horrific I felt obligated to warn others. This alleged cobbler is the most unprofessional shoe technician I've ever met in my entire livelihood. He proceeded to ignore my voice-mails and refuse to refund me. Not only is he ill-mannered, he also has little to no integrity! As shoe connoisseur, please do not bring your dearly beloved and tasteful shoes to this nightmare of a store."

"When dropped off shoes for heel replacement was given no caveats so I thought that meant same type and size of heel replacement. Picture below is repaired shoe (black heel) with exact same shoe in different color for contrast. New heel is a bit smaller and thicker. Cuts are not always even with original. Works but I’ll bring someplace else next time (which may mean bring on vacation since this seems to be the only place in town)"