Cabin Coffee Co

"The food was okay. Couldn't get soup because it was out of season. You might want to post that. That was one of the reasons I went. Yet, it was ruined by 3 workers complaining about staff, their tips, to many bagels, shift openers, and other things. I wanted cream for my coffee, but I was nervous to ask because the girl on the cash register acted like I was bothering her. I did try to explain to the staff that it was probably not a good idea to let customers heat all that. Yet, all 3 looked at me like I was crazy and never apologized."

"Very unfortunate experience. Loves the Indianola location so I felt it fine to take my family here on our way through town. I was very wrong. Definitely one of the worst experiences I've ever had, and I have worked on customer service my entire life so I'm very forgiving typically. The girls had such bad attitudes, they were acting like siblings yelling at each other. They made our orders incorrectly, and then got upset with us when we asked them to correct it. The food was not good, definitely not worth the $12 per sandwich. Coffee was pretty good thankfully! Suggestions to improve the experience: have a responsible manager on hand, have names with the orders, have signage for your newer staff so they know what's going on ( how to make drinks, what menu items come with what etc.) Hope to see an improvement from a typically enjoyable business!"

"Girls chatting aren't going to give you your drinks in a timely manner, nor give you the correct drinks after more than 25 minutes waiting. Rude comments from the girls on top of the waiting really prompting this review. Another incorrect drink after another ten minutes. Check the time on the clock and the receipt."

"The sign on the wall says “This cabin runs on love, laughter, a whole lot of coffee. Well, there was no love, no laughter, and the coffee was lukewarm. They were out of soup, out of rolls and out of hospitality. The girls were yelling at each other, no names were put on the drinks so there was great confusion, they added up my nine dollar order as $19 and had to correct it, they advertise the sandwiches as coming with chips and then when you ask for it they tell you that you have to ask for it because that makes it a full order. What? Will not be back, will not recommend. Where was management? The “attitude” was palpable and is wasn’t a good one. Rude to one another and seemed inconvenienced by the paying customers. The cups say, “Just be happy and have fun!”. Yeah, that didn’t happen. The owner needs to fire them all and start over."

"I had a wonderful experience at Cabin Coffee on a roadtrip. It's a very cute and cozy interior. The food was delicious and was great quality. I even think I'll go as far as to say that they had the best iced mocha I've had anywhere. The staff was super friendly and nice. The prices were a bit steep ($32+ for two sandwiches and two large drinks) but the quality of food made this worth the cost. Not a place I'd go every day, but a great treat especially on a long trip!"