Panera Bread

"I was treated with so horribly tonight and being disabled this was ignored as well. The place was filthy with trash everywhere. The soup was ice cold and when I asked if they could warm it up I was treated horribly and talked to so harshly it almost sparked a seizure. I have a brain injury and when people upset me, it can trigger a seizure. I asked them to stop upsetting me and my 83 year old mother but they didn’t. Just disrespected my disability and never did help with the soup. When I found the microwave there was trash stuffed next to it. My mom and eat there a lot and we were accused of eating our soup and wanting a replacement. Which is not true … we had just tasted it and it needed warming. They just dump the soup in and they serve it without warning it to a proper temperature. But the disregard to my disability even when I explain it and they just shrug their shoulders and continue to talk harshly was I walk away … that is wrong and illegal. Plus the place was so filthy. It has been so poorly maintained lately. They broke a law today. Just unbelievable as I had a panic attack and my mom has to help me to keep from going into a seizure."

"I ordered a breakfast sandwich and upon opening it the bun had mold on it. Makes me wonder what else they have going bad in the kitchen. Super disappointed. Will not be giving Panera my business anymore."

"First time at this location. It was difficult to figure out how to get up to the drive through. There need to be signs or arrows or something! Once there, the menu board is huge but it has very small print. So small I had to drive forward in order to be able to read half of it. Also, the board is not angled enough so that you can read it easily. The person taking my order wasn't very knowledgeable about the menu or very helpful. The person who handed me my order was very personable and pleasant. Finally decided on the Chipotle bacon and cheese flat bread in a box that had HERE COMES THE CHEESE printed on the top. Imagine my surprise when I opened it up at home and there was not one bit of cheese on it! The flat bread was delicious, but would have been so much better with the cheese on it. I got what was advertised as a duet of the flat bread and one side. I chose mac and cheese. Imagine my surprise when the total was over $17! I'll give this place location another chance but we'll keep an eye on everything."

"This is a really nice, new, modern restaurant near 144th and Maple street. It is located in front of Fresh Thyme and next to Verizon Wireless. We like Panera! Sometimes we come for a quick lunch or dinner. If you come for dinner, they don’t always have what you want for the pastry section. The first time we visit, we used the kiosk and it didn’t print out a receipt. The manager was very nice to help solve the issue. Highly recommend visiting this place. Lastly, food is good as usual!"