Hand and Stone Massage and Facial Spa
14505 West Maple Road, Omaha, Nebraska 68116
About the Business
Hand and Stone Massage and Facial Spa is a luxurious beauty salon and spa located at 14505 West Maple Road in Omaha, Nebraska. Our experienced therapists offer a wide range of rejuvenating massages and facials to help you relax and unwind. Whether you're looking for a deep tissue massage to release tension or a refreshing facial to revitalize your skin, our dedicated team is here to provide you with top-notch service. Visit us today and treat yourself to a pampering experience that will leave you feeling refreshed and rejuvenated.
Photos
Contacts
14505 W Maple Rd Suite 100, Omaha, NE 68116, United States
Hours open
Monday:
09:00 - 21:00
Tuesday:
09:00 - 21:00
Wednesday:
09:00 - 21:00
Thursday:
09:00 - 21:00
Friday:
09:00 - 21:00
Saturday:
09:00 - 19:00
Sunday:
09:00 - 18:00
Reviews
"From the time I walked in for my appointment until I left, it was an amazing experience. Everyone is so warm & welcoming. My therapist listened to my need and the front desk ladies were so friendly and sweet."
"I’ve been a member for about 2/3 years- I joined at the Regency location and started going to the location on Maple because it’s close to home. Still, the customer service between the two sites is veryyyy different! Maple Street front desk staff aren’t very attentive, are always on their personal devices, and don’t answer the business phones. I’ve walked in on more than one occasion with no one at the front, so no one greeted me; they all were in the back, I’m assuming. After about 5 minutes, I called the phone while standing at the counter, and no one answered twice. Immediately after I walked out, a girl returned and hopped on her mobile device. I believe Sarah is the manager at this location; she's great. I’ve had to deal with her due to a lack of detail and attention from the front desk staff. I plan to cancel my membership after I use all my points. In the meantime, I will only go to the Pacific Street location. The massage therapist is always very welcoming and friendly and does a great job. My review is strictly for the front desk staff."
"I love the staff at Hand and Stone and their services! I recently received a massage from Emily and she was great! Joshua is also amazing and if you are interested in facials, Emma is fantastic! Probably one of the best facials I have received! I always have a great experience here!"
"I do not ever write reviews, whether good or bad, but for this place, I had to write one for others to know. I booked a massage on 6/30 to relax and relieve all the work pressure. I left with a bad experience and was unsatisfied. I went to the wrong location and arrived "on time" when the recaptioned informed me. I asked them if it was okay to make it still there and get my massage done, thinking I would be getting a full hour/full body as they said, "Yes, it happens to a lot of customers, and you should be fine." I drove 17 mins out of my way to make it there. I got there; the 25 mins massage was rushed obviously , and I only got my back and arms (rushly) done, and stopped at 4:50, not even till 5 pm. A male did my massage, which is fine as that is their profession. I wasn't expecting someone breathing heavily and loudly near my ears and having rough hairy arms that made me uncomfortable and not relaxed. The owner is greedy and doesn't want to accommodate for the bad experience. They only offer another service, but no thanks, I wouldn't want ever to come back again. I do not recommend them. Just a ripoff, no principle and unethical. Please go to Oasis if you want to have the best atmosphere/massage and a good customer service."
"The ambiance of the waiting room is lovely! The front desk associates are always kind and easy to have a conversation with. If you are looking for a great massage therapist at the Maple location, I HIGHLY recommend Jennifer! As a former massage therapist, there are specific qualities I look for in my massage treatment; Jennifer is amazing at her craft!"
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