uBreakiFix by Asurion 2300 Edgewood Road Southwest, Cedar Rapids, IA 52404

"Customer service at its finest! Hannah and Kitt saved me $300+ dollars by walking me through the claims process and got my screen fixed same day within an hour! Highly recommend."

"Hannah was phenomenal, she went above and beyond to make sure my phone could be fixed when others turned me away. Kitt was able to answer and expedite processes so my work phone was back up and running in record time. Definitely worth driving up to Cedar Rapids for this experience!"

"My first experience at this store was a good one. They had the new phone screen in stock and finished the repair on the same day within a few hours. I wish new screens didn't cost so much, but the service was quick and friendly."

"Went here to get my Samsung A14 5G phone fixed under manufacturer warranty and she tried to resolve the issue but the problem still persist after she replaced the motherboard, don't get me wrong the young girl working there is nice and great with customer service but still lacks the knowledge for harder repairs and I end up just sending it to Samsung. She can fix screens and easy repairs but not electrical issues or diagnosing electrical problems, she may need more training of some sort and I'm not even sure if she replace the motherboard cause that should of fixed any defects in the phone but hey she is the only employee there with no help, just wish she would of told me her lack of knowledge on certain issues with devices it would of save me time and gas from steady visiting the store. Initially, it took 2 weeks to not fix the issue, and the phone still needs repair. I gave 3 stars cause she tried to help but still need more training in the field of electronic repair, and the business should have at least two employees. I don't see this business lasting long without better qualified employees. And she do ignore call if she recognize the number but hey she may don't want to let customer know their phone still not fixed after telling them it will be in a couple of days then it turn into a couple of weeks."

"Brought in a phone that would not charge, to try and recover photos. They were able to get all my photos. Hanna is a excellent tech/customer service rep. I brought in a laptop to be cleaned and while taking care of that she also assisted me with questions I had on my phone. I will only bring my electronics here. Highly recommend this place."