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Geek Squad
4650 1st Avenue Northeast, Cedar Rapids, Iowa 52402
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About the Geek Squad
Geek Squad is a technology institution located at 4650 1st Avenue Northeast in Cedar Rapids, Iowa. Our Geek Squad Agents are experts in all things tech and are ready to assist with any issues you may have. Whether you bring your tech to us or schedule an in-home appointment, we can help with installation, repairs, and more.
Our services include fixing phones, setting up and repairing computers and tablets, mounting and connecting TVs, installing smart home devices, repairing appliances, setting up car electronics, and much more. We also offer same-day Apple repair in many locations.
Geek Squad offers unmatched tech and appliance support, with Agents available 24/7, 365 days a year. We provide repair, installation, and setup services for a wide range of products, including computers, appliances, TVs, car electronics, cameras, and more. Geek Squad Protection ensures your tech stays working like new beyond the manufacturer's warranty.
Visit us at your nearest Best Buy store for an in-store consultation with a Geek Squad Agent. We can help you get the most out of your tech, discover new technology, and stay up-to-date on the latest innovations. Geek Squad is here for you, no matter where you bought your product.
Photos of Geek Squad
4650 1st Ave NE, Cedar Rapids, IA 52402, United States
Opening hours of Geek Squad
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 20:00
Saturday:
10:00 - 20:00
Sunday:
Closed
Reviews of Geek Squad
"Had Emily who was able to help me solve an issue with my coverage for my broke Iphone where i was under the understanding that i had full coverage. She also explained the process of the replacement and suggested different cover plans for my next device i get. She was great and was so patient with answering all my questions. She was awesome and her customer service is through the charts. Highly recommend coming to this location!"
"Great please to go for questions. Have helped me several times. Being able to get apple phones fixed here is great saves time going all the way to Des Moines. The staff is nice and happy to help."
"I talked with 2 employees and they were both very respectful and could talk to me clearly, They made my visit very quick and simple. I left there with no wonder or worry!"
"I had to get my tv repaired and when I made the appointment they told me the in-home appointment time would be from 12:00 pm to 8:00 pm. Really?? That is a huge gap. I just have to sit at home and wait for the employee? That is just not reasonable and unprofessional. Now it’s 7:22 pm and no one has shown up. Then I called the store and wasn’t able to get ahold of anyone. This is ridiculous."
"I had geek squad scheduled to replace the gasket seal around my freezer door. A week later it got replaced in a very poorly fashioned manner. It was worse than what it was before! The service tech left and now it will be another week and a half before the same guy can return to try to fix it. I spent 64 minutes on hold trying to schedule with 1-800 geek squad for a repair of their prior installation. Completely unacceptable and upset that I was on the phone for over an hour just to talk to somebody to get it scheduled. The first 45 mins Of waiting on hold was due to the fact that I kept getting transferred to the wrong department on their behalf which each department was a 15 to 20 minute wait. Then I got upset and finally got transferred to the correct appliance department and which in a matter of 10 minutes I was able to get somebody scheduled although we can a half is an on except a bowl duration of time to get it replaced. I have hundreds of dollars worth of food that is thawing out in the inside of my fridge is frosting over which will only result in further damage. This is a simple issue with getting a proper seal with the gasket around the door they can turn into a much bigger issue in which they were not correct or honor any further damages. It’s not my problem that they can’t do it right the first time and that they can’t get somebody out here in a more timely fashion to fix it again might I add!"
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