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Fastlane Towing & Tires
1327 South 7th Street, Council Bluffs, Iowa, United States
About the Fastlane Towing & Tires
Fastlane Towing & Tires is a trusted automotive service provider located at 1327 South 7th Street in Council Bluffs, Iowa. Our experienced team offers a wide range of services including towing, tire repair, and roadside assistance. We pride ourselves on providing fast and reliable service to our customers, ensuring that they can get back on the road safely and quickly. Whether you're in need of a tow, a tire change, or any other automotive assistance, you can count on Fastlane Towing & Tires to provide top-notch service every time.
Photos of Fastlane Towing & Tires
1327 S 7th St, Council Bluffs, IA 51501, United States
Reviews of Fastlane Towing & Tires
"I can't say that I was happy about being towed, but the Proprietors of the tow company we're very friendly and accommodating. My car was kept in a safe area and nothing inside was Disturbed. I am very confident that no one rifled through my car which was full of a lot of things. I picked my car up on Sunday the 21st of February, when we had horrible weather conditions. I was allowed to leave my car on their property, outside the tow lot, until I could retrieve it. In the afternoon the snow plows have gone by oh, so I could get it then thank you. Thank you again for letting me leave my car there until the road conditions were better for me to be able to drive."
"I own a cleaning company and was cleaning out a unit at 830 at night and was parked normal nothin out of the ordinary, then they decide to tow the car. Once the car was loaded the maintenance man of the complex came out to tell them they could not take the car and to drop it. The driver refused and continued to take it to the lot. Now it’s 9 in the morning and I’ve been waitin here for 20 min and no one is even here at the shop. I would never recommend using their services"
"Absolute worst customer service I have ever seen. If I could give negative stars I would. Our one and only car was towed and they wouldn't come and pick us up or help us get there in anyway. We have no family in the state and no one to help us. We eventually got to the business and low and behold it was locked. My boyfriend called and asked where he was and why they weren't there. Apparently he was at Buffalo wild wings. So we waiting for 30+ mins in the snow. When he got there, no apology for making us wait or anything. At the end of this, we ended up having to pay WAY to much and in cash. No one told us it was cash only, and so my boyfriend had to get a ride from the owner (since our car was still in jail) and I was locked outside again for another 10 mins alone. I really hope this place gets shut down and I hope they read this comment on their business."
"Ty was amazing! Came within 10 minutes at 10:00 at night to help unlock my friends car super fast and Nice! Not even my car but we struggled to get it unlocked for a good couple hours! I would highly recommend!!"
"This tow company towed my vehicle from an apartment complex where I was visiting a friend for - I was only parked for 4 hours and I came out and my vehicle was gone. I was one of at least three vehicles towed this night. The owner didn’t answer my phone calls for hours and when he finally answered the next morning told me that they were doing releases from 10am-noon. So I get there to pick up my vehicle and waited outside of the impound lot for well over 20 minutes until I finally called and he told me that his office was a block north - why wasn’t I told this when we were on the phone? So I get to where his office is and there is no business license posted on the wall to be seen. I had his wife my debit card and she tells me they only accept cash - now why wouldn’t I have been told that while i was on the phone also? They charged me $220 to have my car in their impound lot for 10 hours. I come back with cash and they tell me I need my proof of insurance, registration and ID - i had my I’d on me but I had to go get the other stuff from my vehicle and she was very rude to me about it. When I brought it back to me she told me she needed to take a picture of it..... she laid my ID, registration and insurance cards on the desk and took a picture of them all on her cell phone!! Very rude, very unprofessional."
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