H&R Block 7568 Hickman Road, Windsor Heights, IA 50324

"Worst service ever. These people are absolute idiots and messed up everything.The customer service is horrendous. I recommend no one go to them. Peggy is the most rude, unprofessional, and would like to see something done about her. I now have to wait 6-8 weeks for a return on taxes she failed to file on time. If there was a 0 star option they would have it And no information was given when I asked for a contact that was higher than our agent so we could file a formal complaint Windsor Hights location"

"Victoria has been doing our taxes for years. She is very professional and knowledgeable about answering my questions about our tax preparation. I have referred several friends and family members to her, because I trust her."

"Went in to do taxes and apply for refund advance, normally I do my own taxes for me and my significant other online because it's fast and east but to get refund advance we were told we were told we had to go in and do it. So we did and there was an issue with emerald card so they told us they would call tomorrow, tomorrow come and no call so we go in and now they tell us the person who did our taxes isn't there so we have to wait until the next day and they were getting irritated with us like it's our fault and that they don't really care that we need the money. If only hr block let me do my own taxes and still be able to get refund advance"

"I really like the quality of service I receive. Having moved in the last 6 months, I'm able to work with the Kathy. She's friendly, timely and overall great to do business."

"Victoria is excellent! She's very good at what she does--thorough, accurate, and very patient and kind!! She also goes out of her way to advise me on what to look out for the following tax year now so I can more properly prepare every year. And she's super knowledgeable about small business tax law which I super appreciate as a small business owner. Huge thanks for Victoria!"