Jackson Hewitt Tax Service

"Had an appointment yesterday at noon at this location, was there at 11:30 since it’s at walmart so that my fiancé could do some shopping while I was getting my taxes done. Come noon nobody was at the Jackson Hewitt kiosk but me, at 12:15 I was on the phone trying to find another location to get my taxes done. Due to this Jackson Hewitt has lost my business from here on out."

"Worst place I've ever had my taxes done, one lady named becky did my taxes wrong back at the end of january and never had them submitted didn't give me any info and never told me how much they would be charging and the fact that they charge a fee to charge you that fee, no one knows how to correct my problem and im still waiting for a manager to call back."

"Maddie was very kind and helpful. Promised me the lowest fees on the market including competitor price matching."

"I am wanting to thank Maddie for providing amazing customer service and for aiding in properly filing my return after I goofed up. You, young lady, are a life-saver."

"The lady was nice and helpful. I dropped my taxes off on Saturday and it took over 48 hours to get a call. This was unfortunate. I definitely wouldn't count on getting your taxes filed in the 30 minute time slots. I made an appointment online and never received an email or text notification reminding me of the appointment as I'd requested. I showed up for my appointment and she said she was behind and that she'd have do them later. 52 hours and $236 hours later, my taxes are filed. The company is pretty expensive. A coworker got her taxes e-filed by a CPA downtown for $80. I feel foolish. Jackson Hewitt advertises a $50 Walmart Gift Card when you do your taxes with them. In actuality, you only qualify for the offer if your fees are $150 or more. Believe me, my fees were. The fact that such an overpriced place exists within a Walmart is disturbing. Most people go to Walmart to get the best price, therefore, there will be tons of people who get there taxes done here thinking that they are getting the best value there is. I could understand if someone had a ton of tax forms or was itemizing their taxes, but $236 for 2 W2's and a Tuition Loan Tax form seems a bit ludicrous to me all for a 1040EZ. Please do your due diligence, prior to choosing this company. I'll probably go back to Turbo Tax or Tax Slayer next year."