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The Summit at Heritage
1704 Northeast Gateway Drive, Grimes, Iowa, United States
About the The Summit at Heritage
The Summit at Heritage is a premier senior living community located at 1704 Northeast Gateway Drive in Grimes, Iowa. Our facility offers a range of living options, including independent living, assisted living, and memory care services. Residents enjoy luxurious amenities, delicious dining options, and a vibrant social atmosphere. Our dedicated staff provides personalized care and support to help residents live their best lives. Come experience the comfort and convenience of The Summit at Heritage.
Photos of The Summit at Heritage
1704 NE Gateway Dr, Grimes, IA 50111, United States
Opening hours of The Summit at Heritage
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
10:00 - 16:00
Sunday:
10:00 - 14:00
Reviews of The Summit at Heritage
"The weeds have grown over 4ft tall! No exaggeration! I took a photo with a tape measure. Tianna doesn’t live here. She doesn’t care. She loves propping her glass slippers on her desk never caring about the residents of Summit At Heritage."
"The Summit at Heritage is an amazing place to live. My apartment is spacious and comfortable. The grounds are well kept. The office staff are supportive and kind. It is a beautiful community to live in."
"We pay for pest control every month and they haven’t sprayed for pest once…we vacuum cob webs weekly. They have zero snow removal whatsoever. When we get big storms; cars are literally parked in the road way because they are stuck in a foot of snow. All because they won’t hire a snow removal company or just go and buy a skid with a plow. They have their maintenance guy out in below freezing and below zero weather snow blowing the side walks and entrances to apartments for the entire complex. It’s actually very sad. He does everything. You can’t tell me they don’t have the money either….rent is plenty high enough. We figure on average they’re making $1500 per apartment. We pay over $1700 for a 2 bed. Not to mention there is absolutely zero parking and some days we have to park on the opposite side of our building because that’s the closest parking spot. While I’m on parking, there has been a car with a flat tire parked in the same spot for over a month maybe two months and nothing has been done whatsoever. I’ve asked for them to do little things, and they always forget and never get back to me. Our dogs were getting out of our apartment because they know how to open the door handles and unlock the door as well. So we were asking them what they have used in the past for situations like this because they said this is not the first time this has happened. This was when we first moved in 6 months ago. We ended up putting a baby gate up because I can’t let my dogs just run around. I even went into the office to see if they had an answer yet and they said they would get back to me when the guy that knows, gets back in town. 6 months later still nothing. They also do nothing about dog poop. There is dog poop all over the place. Literally all over the place…."
"Absolutely do not recommend! Where do I start! My mom lived here. First, her kitchen sink fell in. The foundation causes the walls to crack. They charged 350$ for “wear and tear”. They even called it “wear and tear”. When I went to do the walk out with the maintenance man, he was mad I wasn’t my mom. Said nothing and just left. That same maintenance man left residents stuck in the parking lot after days of not plowing or shoveling. They constantly claimed to be entering the apartment all the time. Countless times in one month. The heat went out and they weren’t prompt in getting it fixed. They have a locking system on the outside doors. For days people couldn’t get in the building, due to the faulty lock. Dog pee filled the hallways. We have never seen a cleaning crew ever clean the hallways. I have attached photos of how she left the apartment in great shape. Just to be charged over $400. At first glance they look great! They are not as they seem."
"I would put a 0 star review is it was possible. Please do yourself a favor and read the other 1 star reviews as it will paint an image of what this company is truly about. Moreso, the property manager Tiana Stafford has proven to be conniving and deceptive. Hopefully her ill-acts find justice. The company at large will do everything they can to slip in hidden fees and force you to pay them. They are extremely aggressive too, reaching out to you on a daily basis about the balance (via emails, texts, and printed letters taped to your door) and giving you a 'friendly reminder' that if it isn't paid in 2 weeks, they will begin the eviction process. This company doesn't care about you, they don't care that you've been a resident for 4 years and never missed as single payment or late payment. They simply get-off by getting away with as many deceptive acts as they can because they "put it in the fine print". Please do yourself, your family, and anyone you know a favor... Do not live here! You will not see your deposit even if you leave your unit nicer than when you moved in. You will constantly be bombarded with emails from this company (most which are seemingly spam)"
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