TurtleCreek
225 Prairie View Drive, West Des Moines, Iowa 50266
About the TurtleCreek
TurtleCreek is a reputable real estate agency located at 225 Prairie View Drive in West Des Moines, Iowa. With a team of experienced and knowledgeable agents, TurtleCreek is dedicated to helping clients buy, sell, and rent properties in the area. Whether you are looking for a new home, investment property, or commercial space, TurtleCreek offers personalized service and expertise to guide you through the real estate process. Trust TurtleCreek to find the perfect property for your needs in the vibrant city of West Des Moines.
Photos of TurtleCreek
225 Prairie View Dr, West Des Moines, IA 50266, United States
Opening hours of TurtleCreek
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
10:00 - 17:00
Sunday:
12:00 - 17:00
Reviews of TurtleCreek
"I have a family member that lives on property, and she is always stating how she loves the property how well it’s maintained. So I decided to go look at an apartment and I loved it two bedroom two bath huge lots of room very clean, swimming pool on property, maintenance is wonderful. The gals in the office was very helpful. Very friendly. Looking forward to moving in."
"Hallways are horrendous, … bug problems? (Most likely because the property is disgusting) just call the front desk and they will forget to put you on the list! Office staff is NOT nice and cannot take any criticism of the grounds/them not following through with their job. It is hard to get anything accomplished or get a straight answer because…they never call you back! After a couple years of living here almost every time I called - something was screwed up and I’m the one inconvenienced. Brick falling off buildings (which I was told would be fixed two years ago), landscaping is mediocre, pool is DISGUSTING, living spaces use the cheapest of EVERYTHING- the carpet comes up when I vacuum. Don’t even get me started on the price to live here for what you get which is insane. And the amenities package you have to pay for…trash company forgets you? Call them yourself. Neighbors are loud AF and threatening you? Sorry, that’s your problem! Ridiculous for what you get. Can’t wait to move out when my lease is up. Literally embarrassed to invite anyone over."
"Turtle creek violated the terms of my lease so I vacated. Now they are attempting to charge me nearly $9,000. I left the unit cleaner than I received it. There were multiple fire hazards in the unit when I moved in, one of which being a completely smashed dryer vent which I had to take care of myself because they wouldn’t have maintenance take care of anything even though they were aware of all of these issues. Also had an outlet in the bathroom that was arcing and was visibly burnt. Had a very large opening in my bathroom wall above the lighting that gnats were constantly coming out of which they also were aware of and did nothing. Kick boards under kitchen cabinets were partially broken away and stuffed full of past tenants trash. Smoke detector was hanging from the ceiling. Animal hair coated the stove and microwave as well. Management was super friendly, but didn’t care to actually help. Property looks great in photos but anything closer than 10 feet and you’ll see that everything is falling apart. Called the office to address why I am being charged for a portion of the remainder of my lease when they are very aware of the entire situation and was told to contact the corporate office."
"DO NOT MOVE HERE! For what they charge you there should be a lot better service provided. The management does nothing. It takes forever to get any repairs done. They charge you a DNA fee for your pets but don't actually enforce people cleaning up after those pets. Tenants throw food from apartments into common areas so your pets can get sick if you don't catch them eating it and nothing is ever done about it. Key entrys never work properly. They don't shovel sidewalks when it snows so if you are on a side that never gets sun there is always ice. The pool is always closed. They charge you $20 a month for a trash fee even if you don't use it! This place is way too expensive for what you get in return."
"They are the worst in repairs. Sometimes you don’t get a bill. I paid on time every month but had to call them because they factor water and cable. Courtney, in the leasing will give you the wrong amount and then you have a past due amount next month. She is incompetent and a out right liar. What a joke. They make you pay for valet trash that doesn’t always get picked up and pool is open 3 weeks in the summer. When you move they will not refund you all your money. Don’t do it."
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