Scooter's Coffee

"While Scooters products are very good, the service is lacking. Of the three employees I come across when I stop in, only one is friendly and says hi. The others look like they are bored and/or don't want to be there."

"Omaha Airport Terminal B Scooters is the slowest and worst service I've ever experienced from a Scooter's Coffee. Understaffed and ignoring customers. At least the coffee was reliably good."

"The food I ordered was great. The person running the register, however, was shockingly rude and nasty to me when I pointed out that I was overcharged. I don't use those words lightly. I don't go around karening out on food service workers, and I don't usually bother writing Google reviews. Shockingly rude and nasty. I've never been treated that way at any business in my entire life. We aren't talking about a grumpy worker giving less than stellar customer service. If Scooters wants to reach out to me for the whole story, I'll gladly tell it. And there were plenty of other employees there who witnessed the incident and will corroborate."

"Got food poisoning from their PB protein shake. I went against my better judgement when I saw all the dairy products sitting out, who knows how long they’ve been out. It hit me on my second flight. Horrible experience. It was the only thing I’d had to eat/drink for hours so I doubt it was anything else. There was only one person working and she was hustling and quickly got products out. The only good thing about my visit. But she probably didn’t have enough time to put perishables back in the refrigerator."

"They did a good job on my coffee and heating up my sandwich, but the fact that they don’t honor the app points or rewards is inexplicable to me. This place is crazy busy and it would have a minimal affect on the overall picture. Do the right thing and honor the app."