Centris Federal Credit Union,

343 North 114th Street, Omaha, NE 68154

"I love this branch although I love the other branches I used before (120th and L and 132nd and Pacific) this branch is right across the street from my work. Super friendly and they get through their busy times pretty damn good, I never have to wait long and get back to work ASAP. Not sure what they could do better for me, I recommend them for sure."

"A place where no one give a darn about you or your account. Bank here to have them withhold your money with no means to contact anyone because they're not available at the moment. Also when you call to handle an issue you have to wait at least 20 mins to get a human on the line."

"Horrible customer service! You let someone deposit money into to and account that was closed with no notification. My money was locked up with you guys over new years weekend (four days) because you allowed me to deposit money without informing me I no longer had a checking account with you guys for non usage. It's embarrassing to go to make a purchase and have your card decline when you know you just deposited hundreds of dollars. The lack of communication it insane. Not to mention you're sending me flyers weekly about other services you offer but no notifications about my account being closed. If there were a small chance I missed the memo you would think your employees would notify the customer about the status of the account. The cashier that deposited my money said absolutely nothing about the status of my account when I gave her the debit card to deposit money into my checking account. I am not happy. I thought credit unions were supposed to be better than traditional banking. This doesn't seem to be the case. Do better."

"Even 0 stars would be too much considering the incompetence this credit Union has. It’s been 60 days since I payed off my auto loan and they still didn’t give me my title. They lost it, and when I asked for compensation. They just made it look like it’s my problem and they have nothing to do with it."

"They are horrible! Took out an auto loan and tried to set up the payments to automatically pull when we get paid but they can’t seem to figure it out. They would constantly say I have to manually take this payment and the next one will auto pull. This last time they “tried” was the fifth time and they set it up to pay some random persons loan rather than the loan tied to my account. Them trying to set it up is over the last 5 months."