Dairy Queen Grill & Chill,

5302 South 72nd Street, Ralston, NE 68127

"Tonight we ordered a large vanilla ice cream cone dippedchocolate. It looked like it was the first time anyone has ever ran the ice cream machine. It was not in the shape of an ice cream cone, and it looks like they ran out of chocolate because there's hardly any Chocolate dipping We asked for a double cheeseburger, meals, ketchup and cheese only but of course they put everything on it, y'all need to do better."

"Two minutes. Two minutes from the drive through screen to the drive through window and somehow my ice cream (which isn't even the right order) is a fully melted soup. I don't know if they have had a change of ownership or management but I have yet to have a single trip where they haven't messed up at least 50% of my order and still do so with a garbage attitude."

"I would give them a 0… They are horrible customer service. Everytime I have ordered a strawberry cheese quake they have never put the right amount of cheesecake bites and or strawberry plus even a small size the very top has it mixed but 3/4 and down it’s all ice cream. They never fix the problem as I have mentioned it to them several times. The owners really need to do something about their workers. They are terrible. Horrible horrible horrible! And I love Dairy Queen. But this one is shameful!"

"Completely frustrated! We ordered through the drive thru and they neglected to give us two fries we paid for- one of which was supposed to be part of a basket meal that comes with fries! Then, we got a blizzard and they put another cup on top because it is overflowing and melted. The cup then suctioned and created a complete disaster. Total lack of care or effort put into our order. Really disappointed."