Centris Federal Credit Union,

3575 L Street, Omaha, NE 68107

"this centris is quickkkk. everytime I come here they move so fast and get what I need taken care of and I don't think I've ever spend more than 10 min in there for anything. best bank I've had."

"I stopped at this location this week for help with some questions and the girl that helped me reeked of maryjuana and she seemed totally out of it, there’s no way I am going to trust this bank anymore. I immediately left and went to a different location. I also reported it to the manager at the other location and really don’t know if I should continue to bank with a company that allows this type of behavior."

"Both tellers in the drive thru on a Saturday morning we're surprisingly uncourteous. In fact they were downright rude. Jaw dropping rude. A little seminar on customer service and I big dose of self control should be ordered."

"The online app service use to be decent till 4 months ago when they switched their old online app system to a new one. You can't get online whenever you want like before. It takes way to long for 1 window to get to the next. Many times the app system says "Try again later". You're lucky if you're even able to look at your accounts info online now. Very disappointing ...... A little bit after those online problems began, I started using an account at a different bank with quick & efficient online service (like Centris had before they changed there system)."

"I've generally had good experiences with Centris, but this particular branch has unfortunately caused me a headache that merits a one star review. I lost my debit card, so I went in to withdraw cash and put in a request for a new debit card. I waited for a week before I went into this branch to withdraw more cash and check on the progress of my debit card order. It turned out the teller never actually put in my request for a new debit card. This means my lost debit card had never been deactivated, in addition to the fact that I was unable to pay my monthly bills. I then put in another request and made sure the address it was being sent to was correct as I had recently moved. The teller (a different one this time) said she was sorry and she would put a rush on the new debit card order. A week passed, and I called the Centris customer service line to check on the status of that order. It turned out that it was going to be sent to straight to the bank because "didn't have time to put in the address". I never got so much as a call about this change. Without a debit card I can only withdraw money while the lobby is open so I've spent three weeks having to make a trip to Centris every time I run out of the $50 I would withdraw, thinking my debit card would arrive any day. Needless to say, I still don't have my debit card. I would not recommend going to this branch for anything important."