The Preserve By Picerne

"No I was told by your supervisor of maintenance, namely Bruce, that we were going to be charged for the repair of the toilet handle because it breaks to often and that you had 500 toilets in this complex and ours was the only one that breaks. He said it was due to user misuse and flush the toilet twice and said it was flushing ok. He did not replace the handle in question and I said ok I will call an order once it completely break as it has since we moved here in July of 2023. Your maintenance is poor in my opinion. The weather stripping still is not fixed on front door filters need changing. Kitchen cabinets stoppers need to be replaced kitchen floor base boards coming apart. The window that was blown apart in the living space has not been resolved the screen is still sitting in our living room. The contractor that had trouble getting it out cracked the window. So it's a very good idea to get things maintenance properly before you threaten to charge us for anything that maintenance needs to address. The toilet has started to move again but it's okay until it moves while one is sitting and get injured. When symptoms occur I call. So if you prefer I call after it's completely broken, I will do so."

"They have new armed security walking around the complex both side at that I seen him a few times tonight.... nice guy and he does speak so if you got issues just look for the black armed security officer. Let's see if he helps out!!!!!"

"Amelia has made the move in process quick and easy , she has been so sweet genuine and helpful in every aspect of the move in process ! I highly recommend these apartments to anyone moving to north Las Vegas they are luxurious and amazing Amenities!"

"Crystal was amazing & super helpful. Move in was a easy process, she kept me updated every step of the way… The maintenance team is great as well, every work order is completed the next day if not the same day which is super convenient."

"I’ve been a resident for almost a year and they just hired a new assistant Manager named Mayra and she is absolutely disrespectful! I don’t know who she think she is, but you would expect an assistant manager to be respectful and professional but there’s this arrogance about her that is very uncomfortable. I honestly feel like if I leave this review, she’s going to make it very difficult for me to continue staying here simply out of spite. And I hope whoever is in charge will listen to our last phone call since the calls are recorded. I had to ask her “why do you have an attitude?” “Why are you so rude?” So BEWARE, this is not the place to live if you don’t handle disrespect well. That’s all you’ll get. Most definitely a place that only wants your money."