Summit Plumbing Co LLC South Lake Tahoe, CA 96150

"I emailed Summit Plumbing via Summit’s web site asking them to provide a quote for a project and never heard back. I called them and left a message with their receptionist asking them to provide a quote for a project and never heard back. If they can’t respond to customers trying to give them business, I’m not certain what one could expect if you contract with them. Beware…."

"Both the dispatcher (Mary) and the plumber (Dave) were extremely responsive and accommodating as I waited for my home warranty to approve replacing my failed water heater. When it was finally approved, they made sure to complete the job as fast as possible."

"I received a call very early and a time was set . Darryl came and cleared the line with a snake and was friendly efficient and very helpful in answering all my questions. I am very pleased from the great experience I've had now and in the past. Also the price was reasonable!"

"Tried to contract with these guys for a school project for kids - we had a tight window of 3 weeks to get to work done. They told us no problem. We waited for an estimate and started calling them daily a week later. Same answer, we have time, we'll get back to you. Here we are, 2 days before school starts and they now say they don't have time to do the job. They screwed us and the kids of the local elementary school. Will never use these guys again."

"Set appointment 10 days in advance and then confirmed 2 days prior. Explained that I would be coming up for Christmas with the family. Drove up from Las Vegas and wanted to extend gas line for gas heater. Arrived in Lake Tahoe and waited for plumber to arrive between 9 -11, called at 1130 and they informed me that the plumber was running behind at their earlier job but they should be there within an hour and a half. Two hour go by and no call. I call one more time and they say the plumber is not finished yet, I ask if they can call and see what the ETA is and they state they do not want to bug him? I let them know again that I have no heat and have 3 little kids (6,4,3). They than tell me well they should still arrive before 5. Receive call and I informed that they will not be showing up and will not make it the following day on Friday. Bottom line no communication, no follow through for set appointment and no disregard for customer service! They act as if they are doing you a favor when you were hiring them to perform a service! Worst ever!"