Genesis Health Clubs - Tara Plaza

"I got my son a membership Over a year ago this place is great I can't fight back from Denver to visit and they give me passes so that I can workout with my son no chathe equipment is great the atmosphere is great altogether a great gym and family oriented Staff are great All around great gym"

"If I could give this gym 0 stars I would. I have attempted to go in to cancel my membership on three different occasions with no one at the front desk. I sent two different emails through membership portal and have yet to get a response. When I called this morning to cancel they said I had to cancel in person(pretty difficult when no one is ever at the front desk)… this gym is filthy, half of the equipment is broken and the pool is dirty green. I signed up online and have only worked out there one time because it’s gross and over crowded. Do not sign up at this gym."

"Dave at the front desk is amazing. He helps in any situation and is very dependable. He makes me feel safe while exercising. Always doing g what he can to make sure all the towels are ready for us and greets each of us upon arrival. Alex at the front desk at night is also someone I can depend on. Always greets us and has a smile, great eye contact. Liz the personal trainer has been great to help me understand the weight machines. I very much appreciate the man who takes care of the pool. Would request that the water be turned up a little warmer in the showers. Would truly appreciate a swimsuit spinner and fix the disability shower chair that should be attached to the wall. Guyla and Becky have been great for Aqua classes recently . Thanks so much."

"Very friendly staff, but the place is a mess. I've brought it up to the staff and manager several times. They always just say, "oh well, what can you do. " the staff has great advice, even when they're off the clock working out in their own time, they're still willing to help you. Just wish they'd clean the place up. I just had to step over a 45lb bar while writing this, abd I'm three steps behind the manager. So they clearly don't care. But seriously, everyone here is friendly, even the fellow customers. I can always get a spotter, or share equipment with people, I just know that very few people will clean up after themselves."