Medicap Pharmacy

"I want to compliment Ryan at the Indianola Medicap as today I visited there and was upset and snarky as my Eliquis copay was expired and wanted it fixed! Ryan quickly talked to me, explaining how it worked and letting me know, “we will get this worked out” I was so pleased as he is always so calming and thorough. He made a copy of my document and said for me to go ahead and he would call them. I think before I got home I had a voicemail from him explaining the situation and to let him know if I had any questions. It is all resolved, I am not surprised as every time I have worked with him it is great. Ryan is a credit to himself and Medicap! Thank u for such an exceptional, caring pharmacist!"

"Wow, I am beyond impressed with the service I received tonight!!! I was having an issue with a prescription and instead of me having to call around and figure it out, Savannah offered to do all of it for me. She was SO kind and helpful. I am seriously so impressed..I don’t ever expect employees to go so out of their way to help me, yet that’s exactly what Savannah did. Thank you!!! This was my first experience with Medicap and I now will be staying here."

"I am a tour director who was in town just for a couple of days with a large group. I had an elderly woman who needed to rent a wheelchair for the event we were attending. It was difficult to find a wheelchair to rent anywhere, but when I called MediCap we struck GOLD! The staff was beyond friendly and accommodating, when we picked up the wheelchair. I was concerned about returning the wheelchair, as we were on a very tight schedule with our tour group. The pharmacist, Nancy, graciously gave me her personal cell phone number and said to just give her a call and she would arrange for us to meet after hours and return the wheelchair. Our schedule changed a bit, so we were unable to meet in person, but instead she went over and beyond the call of duty, and offered to pick up the wheelchair at a designated location. I cannot express enough my gratitude, appreciation, and admiration for the care and service we received at this pharmacy! A trusted pharmacyIndeed! Thank you so much Nancy!"

"Whether you are picking up a monthly refill or getting highly specialized medications, the pharmacists at Medicap in Indianola have extensive knowledge and genuine concern for their patients. I have been going to Medicap for more than 20 years regularly, the caring staff and pharmacists have had my prescriptions right and ready every time I arrive! They consult in a way that is easy to understand and always answer my questions. Medicap in Indianola has top notch service!"