Oreck Clean Home Center,

2005 SE Delaware Ave, Ankeny, IA 50021, United States

"I was having trouble with our vacuum because I accidentally threw a part away. I had purchased the vacuum here nearly 10 years ago. I took the vacuum in and the gentleman was so nice, so helpful, and he got it fixed up right away. Very pleased with great customer service! Thank you!"

"I've been an almost 25 yr customer of Steves and have sent many customers and friends his way. Great product and great personal service."

"Always had a good experience here. We have bough multiple vacuums for home and business here. Wouldn't go anywhere else."

"Could not be happier with my Oreck Orbiter! I have tiles in my kitchen and entryway that are textured. They were always still dirty after I mopped with every kind of cleaner, sometimes several times. Just wasn’t able to get the dirt out of the crevices. The Orbiter is the perfect tool for getting textured tiles clean. My floor looks absolutely beautiful and I KNOW it’s clean. Well worth the investment. Steve is an excellent salesperson and explained all the features of the machine without any pressure to buy. One final note. I’m just 5’2 and had no problem controlling the Orbiter. I’m really happy with my purchase and to know I have a local salesperson to turn to for supplies and any questions I might have."

"Dropped off our broken vacuum to get a quote for the repair, which we were supposed to get the next business day. A week later, we got a call telling us the repair was done and the price of the repair was given to us. Given the price of the repair, we wouldn't have authorized the repair, as it was more than we paid for the vacuum. (While I prefer to repair than replace, there is a point where replacement makes more sense.) I wouldn't have minded paying a reasonable fee for a quote of the repair, but this just left a bad taste in my mouth as a business practice from a company that claims to offer "free repair quotes". It's not much of a free quote if we can't get our vacuum back after the quote without paying, eh? That's just not how quotes work. Anyway, the repair was solid, and our vacuum does work better than it did, so I have no problems with the workmanship. My rating is solely because I found the bait and switch for the quote very distasteful. As long as you are OK with taking your vacuum in and paying whatever it is to fix it without knowing the price, then this is a great place to go."