UnityPoint Clinic OB/GYN - Methodist Plaza

"I have to say the OB/GYN here at Methodist is not the best! I’ve had trouble coming in wanting to transfer care over here and they took forever to get back to me to tell me that they can’t accept me as a patient (mind you I’m 30 weeks into pregnancy). Every time I’d call to follow up the receptionist are rude, always have an attitude, and wanting to quickly end the call with me when I had more questions to ask. The communication sucked. It feels this place truly doesn’t care about you, I would definitely not recommend this place and was very glad and was accepted as a patient in a heartbeat over at Mercy’s OBGYN. Definitely check out Mercy instead of Methodist!"

"Everything was ok up until last weeks, first it was hard to make any appointments around any schedule it is horrible! Then last weekly appointments they can’t even get you in on a weekly basis. The care i received when false labor happened was the worst! They sent me to labor and delivery just to send me home with no explanation, honestly a lot of it is they have too many patients and they don’t provide sufficient care. I can’t wait until this is over I’m already in late pregnancy to change to another provider. Also receptionists are not nice, this is supposed to be our happy time and they sure will suck the joy out of this!"

"I used to be a patient here and my doctor was Mrs. Baumhover. For the amount of years that I was under her care I always left feeling awful, judged, and belittled. Reading the rest of the reviews I too remember the receptionists being rude. I decided to change clinics and was shown how to truly be treated as a patient and have my concerns be valued. After doing so I'm in shock of so much negativity and unprofessional experiences I had been put through by this clinic and it's staff."

"The receptionist on the phone is the WORST I called to make my 1st OB appointment and the lady was so rude and wanted me to schedule like until March! I will be like 20 weeks by then so I was like I think I need something early I had infertility problems in the past but she was NO, no no sorry! I can try to pass a message but I don't guarantee. OMG makes the feeling like the clinic gives 2 bananas about our babies, so so unprofessional this lady, and don't make me start if you want an specific provider because than won't happen ever I guess. Terrible terrible customer service!"

"Doctors are fine, but the receptionists are AWFUL. Every time I call they are rude and not willing to help. If you are transferring records STAY AWAY. The staff makes everything 10x more difficult than it should be and are unwilling to communicate with whomever the records are coming from. When I asked about information being faxed over they told me they hadn't received it and heard nothing from the people doing the faxing, yet when I asked them to check one more time they miraculously found the fax. I truly could go on forever about how rude the staff is."