MercyOne Beaverdale Family Medicine 4326 Hickman Road, Des Moines, IA 50310

"Good Dr's but switched locations and stopped caring about their younger patients"

"I wish I could post 0 stars. Ever since Dr. Giddings retired, This place has gone to hell! They don't care about their patients. They are rude and do not want to help you. Carol, the receptionist, is a horrible person and should be fired. She does not do her job well and is on a power trip. I'm appalled at my experience with her. Patients have the right to see the doctor of their choice, and i was prevented in doing so. I requested to wait for an appointment and was denied because Carol did not want to assist me, apparently i interrupted lunch! I asked to speak with someone else, and she said no. she said she would not let me see Dr. jasmine Sabic at all but "request a referral for me instead. " how disgusting you treat your patients. I've been a patient there literally all my life and have never been treated so poorly."

"Although my Doctor was professional and understanding my nurse (Jackie) however wasn’t. She was very rude/Impatient to my mentally disabled client.. As I know it can be frustrating to not know all the information about a client we as healthcare providers/ caretakers have to be professional. As I only probably took 6 to 10 minutes away from her day she acted so unprofessional and nasty. please do better and remember we are all human! Be kind! Be patient! Be understanding!"

"Very caring and professional. Dr. Callahan has been the best provider I've had in my 72 years. Listens to me and generally cares about my well being. His nurse is awesome also. Office staff always has a smile on their faces. Would recommend to anyone."

"Just had a routine physical after 4 years, and I will give Dr. Gupta an A+!! I'm in great shape for a 54 year old. He is the BEST physician in Polk County. Would highly recommend."