MercyCare North Urgent Care

"Been waiting for over 2 hours. They are taking people that made appointments online first while I sit here waiting forever. Go somewhere else!"

"Clinic hours are posted open till 3pm. I got here at 2:45. There was one person in the waiting room. • I was turned away at the desk. • The receptionist explained that there is only one provider on staff and that she (the provider) basically has chosen to turn people away so she can finish her paperwork and documentation in order to leave at 3pm. •This is unacceptable. • This provider needs to realize this is not her personal office or her personal practice! I am beyond disappointed, I'm upset and angry. The clinic was open, yet I was denied access to health care. Do better, Mercy. Adequately staffing the clinic, especially on a weekend, is not an unrealistic expectation. Do better."

"This is our go-to urgent care and we have always had a great experience! The wait is reasonable, and even if we’re the 50th patient of the day, the staff are still so respectful, polite, patient, and understanding."

"I was just in yesterday. Every time I visit. The staff is always so nice & caring. They listen to what my issues are and take plan of action accordingly."

"I never have been to this Mercy Urgent Care before and I got lost in the building finding it. It's a big building. I got mad and flustered and when the Nurse Pam took my blood pressure, it was high. I told her that I got lost and was not impressed with the building as I was mad and upset that I got lost. Nurse Pam said, we will take your blood pressure after you are done. Well, Nurse Pam never took my blood pressure. This nurse needs to be more diligent. Pretty sloppy nursing. She didn't seem to care. I got home and took my blood pressure and it was normal. They gave me a paper gown! Really? I saw washed fabric gowns behind the check in ladies. The check in ladies didn't seem to care. Least, pretend to care! Dr.Melinda Y. was ok. She did ask me if I had any questions and that was good. I wanted to try a different Mercy Urgent Care because the Mercy Urgent Care in Marion would diagnose me with stuff and give me antibiotics for stuff that they thought I had, then the tests would come back negative with something less serious health problem. That Mercy Urgent Care in Marion gave me really bad anxiety diagnosing me before the tests came back. I was not impressed with Mercy Care on Council Street."