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MercyOne Pleasant Hill Family Medicine
5900 East University Avenue, Pleasant Hill, Iowa, United States
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About the MercyOne Pleasant Hill Family Medicine
MercyOne Pleasant Hill Family Medicine is a trusted healthcare institution located at 5900 East University Avenue in Pleasant Hill, Iowa, United States. Our dedicated team of doctors and health professionals provide comprehensive medical care for individuals and families in the community. From routine check-ups to chronic disease management, we are committed to delivering high-quality and compassionate healthcare services to our patients. Visit us today and experience the personalized care and expertise that sets MercyOne Pleasant Hill Family Medicine apart.
Photos of MercyOne Pleasant Hill Family Medicine
5900 E University Ave Ste 100, Pleasant Hill, IA 50327, United States
Opening hours of MercyOne Pleasant Hill Family Medicine
Monday:
07:30 - 17:00
Tuesday:
07:30 - 17:00
Wednesday:
07:30 - 17:00
Thursday:
07:30 - 17:00
Friday:
07:30 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of MercyOne Pleasant Hill Family Medicine
"Worst front desk staff I’ve ever experienced. Unhappy, unprofessional and rude. If I didn’t love our provider, Annie Hamilton, I would have already found another clinic. Admin needs to check these reviews and make appropriate changes. If the front desk employees were half as interested in being efficient as they do about spending their time gossiping out loud with each other this would be a decent clinic."
"If Zero Stars was an option that is what this facility would get from me and my entire family. The staff are rude and unhelpful, snotty, and unprofessional. My husband and I went into Urgent care after he fainted and hit his head when he blacked out. The nurses let us sit in the waiting room for 45 and when they finally called us back one nurse walked up and said oh what's your name? And when we told her she said oh I forgot I was supposed to tell you, you need to go to the ER!!1 WHAT!!?? You forgot?? How long ago were you supposed to tell us that?? Did you forget when you were playing around with your nurse friends and stuffing your face with food? How can you forget to tell a patient they cannot be seen there and send them to an ER? Peoples lives are on the line! and you forgot because you were too busy watching your phone and joking around about Reese Pieces? She dared to get snotty with me so I called the director of this urgent care and notified them. Doubt anything will be done, and my mother went to this urgent care and I came about 20 min after she got a room and walked in on a group of their nurses talking poorly about my mother out in the front desk where other patients could hear them calling my mom names and laughing because she came to an urgent care in cardiac episode instead of going to an ER. Nothing was done then either when it was reported. Unbelievable!!! DO not trust this place for anything more than an ear infection... if that"
"I haven't been able to get an answer on the main office number. I have set and waited for 20 plus minutes and no one ever answers. I have had to talk to my Dr. The only way I can think of getting an appointment with any Dr. there is to drive from Newton and walk in and make an appointment. I love my Dr. It's frustrating that I can't get through. I see Dr. Abler. When I have been to the office. The women at the front desk are usually talking. Is there another number I can use to at least get through to the front desk. I guess I will have to travel a little further and find another Dr. My insurance only allows me to go to Mercy one clinic's. Can any of you let me know why I can't get an answer on the phone? I'm desperate. If they are short on employees I will work at the front desk. I need a job."
"I use to see Dr Chandani at pleasant hill location. She’s a very Great Dr. very knowledgeable and takes pride in what she does. One of her nurses is a joke. She told me to find different place to go if I don’t like the way I am being treated by her the nurse. Very unprofessional. Mind you, I work in healthcare as well. I am not going to treat a person that is trusting me to help them feel better. I am finding different Doctor now. wish I could keep Dr Chandani."
"This clinic has gone down-hill fast. Asked for a nurse to return my looking for lab results and cannot get anyone to call back. Stopped by and they told me I need to make another appointment and pay another co-pay. Computers got hacked and the service level have worsened. Make you fill out a electronic check-in and then in paper as well. Hope my Doctor moves to another clinic so I can get some service."
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